Ruby Rivera
Fort Wayne,IN
Summary
Dedicated team leader known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Fast learner with talent for leading and detail oriented tasks. Strong knowledge of customer service and data entry. Communicative and team-oriented with proficiency in Microsoft word, excel, and powerpoint. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Project Assistant
PepperBall
04.2024 - 11.2024
- Handled administrative duties, filing, and errands.
- Completed multiple tasks simultaneously to optimize project completion.
- Monitored and reported on project risks and proposed solutions.
- Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
- Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
- Maintained open communication by presenting regular updates on project status to customers.
Yards Scaler
Tyson
03.2019 - 01.2024
- Implemented and maintained animal welfare protocols to meet industry standards and regulations
- Assisted upper management with daily operations to meet quantity goals
- Maintained open lines of communication with operations managers to promote correct spreadsheets for fast, accurate and efficient production floor flow
- Printed scale tickets, weight tickets and volume summaries
- Communicated with coworkers using signals to direct cattle movement
- Documented cattle scale weight and grade information
- Conducted daily safety meetings
- Tracked and submitted employee timesheets to accounting department
- Monitored attendance records by taking note of staff vacation time, sick days and personal days
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Worked flexible hours; nights, weekends, and holidays
Administrative Assistant/Accounts Payable Clerk
Arytza
12.2017 - 03.2019
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
- Kept office equipment functional and supplies well-stocked to promote efficient operations
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures
- Set up conference rooms for corporate meetings and other events
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Prepared vendor invoices and processed incoming payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Shift Manager
Panera
02.2016 - 12.2017
- Uphold company standards and compliance requirements for operations and cleanliness
- Positioned skilled staff in key areas throughout shift to optimize productivity
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments
- Managed schedules, accepted time off requests and found coverage for shifts
- Handled customer complaints, questions, and inquiries
- Managed cash positions and made bank deposits
- Counted out cash drawers at end of each shift and logged profits into computer system
- Trained new employees on company policies, procedures, techniques and customer service standards
Cashier/Crew Trainer
Dairy Queen
04.2013 - 02.2016
- Composed descriptive notes, basic reports and maintained documentation
- Explained goals and expectations required of trainees
- Instructed new team members on correct procedures
- Opened on weekends and prepared areas for service
- Handled customer service issues
- Operated cash register and POS
- Learned roles of other areas to provide coverage and keep store operational
- Assisted customers with planning cake vision, including color, theme and size
Education
High School Diploma -
Lexington High School
Lexington, NESkills
- Microsoft Excel
- Powerpoint
- Slack
- Customer Service
- Adobe Illustrator
- SAGE software trained
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Project Assistant
PepperBall
04.2024 - 11.2024
Yards Scaler
Tyson
03.2019 - 01.2024
Administrative Assistant/Accounts Payable Clerk
Arytza
12.2017 - 03.2019
Shift Manager
Panera
02.2016 - 12.2017
Cashier/Crew Trainer
Dairy Queen
04.2013 - 02.2016
High School Diploma -
Lexington High School
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