Ruby Rodarte
SAN ANGELO,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Store Manager
Journeys Kidz
San Angelo, TX
10.2021 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
Cashier
Sodexo
San Angelo, United States
02.2021 - 05.2021
- Cashier, stocking, maintained clean work environment
Associate
Wal-Mart
San Angelo, United States
11.2019 - 01.2020
- Cashier, Customer service, greeted customers, maintained clean work environment, balancing till, restocked items.
Hooters Girl
Hooters
SAN ANGELO, United States
03.2019 - 11.2019
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
- Checked identification to enforce age requirement for alcoholic beverages.
Store Associate
Melrose Family Fashions
SAN ANGELO, United States
12.2018 - 02.2019
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Greeted customers with smile and provided friendly, knowledgeable service
- Provided information about current and future events at facility
- Maintained clean sales floor and straightened and faced merchandise.
Team Member
Tropical Smoothie Cafe
SAN ANGELO, United States
06.2018 - 11.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
- Ensured proper handling and preservation methods while packaging and storing food products
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
- Processed payments and counted change to complete transactions.
Education
High School Diploma -
Central High School
08.2019
Skills
- Cash register operations
- Payment collection
- Cleanliness
- Friendly demeanor
- Tableside service
- Upselling techniques
- Food running
- Ordering procedures
- Hospitality service expertise
- Menu memorization
- Order accuracy
- Promotional planning
- Shift Scheduling
- Store Merchandising
- Employee Training
- Customer Service Management
- Store operations oversight
- Employee Terminations
- Inventory Control
- Talent Recruitment
References
References available upon request.
Timeline
Store Manager
Journeys Kidz
10.2021 - Current
Cashier
Sodexo
02.2021 - 05.2021
Associate
Wal-Mart
11.2019 - 01.2020
Hooters Girl
Hooters
03.2019 - 11.2019
Store Associate
Melrose Family Fashions
12.2018 - 02.2019
Team Member
Tropical Smoothie Cafe
06.2018 - 11.2018
High School Diploma -
Central High School