Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruby Roque

Austin,TX

Summary

I’m self driven & I accomplish in bringing in new customers and maximizing revenue. Well-versed in different plans and competitor offerings. Persuasive communicator with personable style. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Licensed Life Insurance Agent

Primerica
07.2024 - Current
  • Streamlined the application process for clients, ensuring timely submission and approval of life insurance policies.
  • Supported agency or firm growth by actively participating in recruitment efforts, serving as a mentor to new agents, and sharing best practices for success.
  • Educated clients on the importance of life insurance as part of their overall financial planning strategy.
  • Contributed to community outreach initiatives aimed at promoting financial literacy and raising awareness about the value of life insurance protection.

Hostess

Casa Garcias
05.2021 - 04.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

GED -

SA Leadership Academy
5503 Grissom Rd Suite 119 San Antonio Tx
06.2021

Skills

  • Strong salesmanship
  • Compliance knowledge
  • Follow-up skills
  • Social media proficiency
  • Underwriting knowledge
  • Needs Assessment
  • Building Relationships
  • Client Relationship Management
  • Appointment Scheduling
  • Lead prospecting
  • Negotiation Tactics
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Reliability
  • Multitasking Abilities
  • Excellent Communication
  • Team Collaboration
  • Adaptability and Flexibility
  • Task Prioritization
  • Self Motivation
  • Goal Setting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Licensed Life Insurance Agent

Primerica
07.2024 - Current

Hostess

Casa Garcias
05.2021 - 04.2024

GED -

SA Leadership Academy
Ruby Roque