Ruby Ruiz
Summary
Current healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Office Assistant/Certified Medical Assistant
Aunt Martha's Health and Wellness Center
11.2019 - Current
- Maintaining patient confidentiality and privacy as the first concern in order to foster a relationship with our staff and clients
- Accurately recording all documentation to enter into the EMR system for efficiency and appropriate care
- Complete daily tasks such as check inventory, order supplies, track accession and quality control logs.. etc
- Aiding agitated patients in need of counseling or psychological services
- Delivering the necessary paperwork to the DCFS case workers, BH units, and hospitals
- Taking vital signs and giving IM/SQ vaccinations
- Help physicians get ready for procedures like biopsies, IUDs, suture removals, PAPs, and BH injections.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
CNA
Hillside Rehab & Care Center
05.2019 - 11.2019
- Helping patients with everyday tasks like clothing, eating, washing, and changing diapers or bedpans
- Taking vital signs, monitoring, and documenting patient progress
- During shifts, overseeing ten to fifteen patients at once and ensuring that their needs are satisfied
- Collaborating with medical teams to guarantee patient care plans and conduct necessary follow-up
- Assisting elderly and hospice patients prepare to follow their care plans
Sales/ Customer Service Representative/ Insurance Agent
Insurance Navy
06.2016 - 11.2019
- Answering more than 90 calls a day and helping clients with any queries or issues
- Providing new clients with the finest insurance options for their lifestyle, including renters', homeowners', business, and life insurance
- Accurately retrieving all data to efficiently and appropriately file documents
- Create a variety of reports for your direct boss that include a summary of incoming data and action recommendations.
- Submitting the necessary paperwork to the Secretary of State in order to restore licenses
Education
National Louis University
Chicago, IL01.2023
Waubonsee Community College
Sugar Grove, IL01.2017
East Aurora High School
Aurora, IL01.2015
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Time management
- Verbal and written communication
- EPIC/Athena EMR expertise
Certification
- Certified Clinical Medical Assistant Certification, #A6N7S6W9
- Kane County Notary Public, #935003
- CPR/BLS Exp:05/2027
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant/Certified Medical Assistant
Aunt Martha's Health and Wellness Center
11.2019 - Current
CNA
Hillside Rehab & Care Center
05.2019 - 11.2019
Sales/ Customer Service Representative/ Insurance Agent
Insurance Navy
06.2016 - 11.2019
National Louis University
Waubonsee Community College
East Aurora High School
Similar Profiles
Kristy BrownKristy Brown
Health Center Administrator at Aunt Martha's Health And WellnessHealth Center Administrator at Aunt Martha's Health And Wellness
Julianne SmithJulianne Smith
Better Birth Outcome Case Manager at Aunt Martha's Health And WellnessBetter Birth Outcome Case Manager at Aunt Martha's Health And Wellness
Christina GutierrezChristina Gutierrez
Community Support Specialist II at Aunt Martha's Health and WellnessCommunity Support Specialist II at Aunt Martha's Health and Wellness
Keshia ChisolmKeshia Chisolm
Medical Office Assistant/Certified Medical Assistant at Northwell PediatricsMedical Office Assistant/Certified Medical Assistant at Northwell Pediatrics
Shiela FieldsShiela Fields
Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)