RUBY SANCHEZ
Temecula,CA
Summary
Experienced and customer-focused retail professional, delivering exceptional customer service, and effectively managing inventory. Strong ability to build and maintain relationships with customers, driving both sales and brand loyalty. Skilled in merchandising, product knowledge, and resolving customer concerns to ensure a positive shopping experience. Looking to leverage retail background to contribute to a dynamic team and drive overall success in a fast-paced retail environment.
Overview
5
5
years of professional experience
Work History
Sales Associate/Driver
Caliva
01.2023 - 02.2024
- Establish positive rapport with customers to determine needs and sell high-quality product
- Maintained high customer service standards in high-volume, fast-paced environments
- Worked as part of team to ensure orders were delivered accurately and efficiently to upwards of 80 people per shift
- Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
- Supported customers by offering advice, recommending tools, and upselling additional products
- Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required
- Kept up to date on fashions and upcoming trends
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Perform general store upkeep during store hours and after closing, including cleaning, organizing shelves and restocking items
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Barista
Crema Roasting Company
03.2022 - 01.2023
- Proficient in operating espresso machines, grinders, and other coffee equipment to consistently prepare high-quality beverages
- Excellent customer service skills, including taking orders, handling complaints, and ensuring guest satisfaction
- Skilled in multitasking and working efficiently in a fast-paced environment to meet customer demands
- Strong knowledge of different coffee varieties, flavor profiles, and brewing techniques to provide recommendations and create custom drinks for approximately 50-70 people per day
- Responsible for maintaining cleanliness and organization of the coffee bar area, including restocking supplies and following safety guidelines
Extended Care Worker
Bella Vista Christian Academy
06.2019 - 12.2021
- Monitored and maintained cleanliness and safety to meet program regulations for a class of 10-12 students
- Remained in constant communication with parents to update on child progress.
- Maintained child safety with proper supervision during various activities.
- Used wide range of teaching methods to enhance child's abilities.
- Enforced rules and guidelines by setting clear, concise and enforceable limits.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built constructive and open relationships with families with forthright yet friendly communication.
Education
High School -
DELTA CHARTER HIGH SCHOOL
Tracy, CA01.2018
Skills
- Customer Service
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Languages
Spanish
Professional Working
Timeline
Sales Associate/Driver
Caliva
01.2023 - 02.2024
Barista
Crema Roasting Company
03.2022 - 01.2023
Extended Care Worker
Bella Vista Christian Academy
06.2019 - 12.2021
High School -
DELTA CHARTER HIGH SCHOOL
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