Cultivated a subject-matter expertise in a multicultural, Middle Eastern culinary environment, educating guests on the cultural significance of dishes to deliver an authentic and memorable fine-dining experience.
Mastered an extensive wine and cocktail list and a diverse Mediterranean menu, consistently up-selling premium items and providing personalized recommendations to enhance the dining experience.
Maintained composure and efficiency in a high-volume setting, successfully managing large parties and adhering to strict service and grooming standards.
Waitress
Dix Coney Island
Denton
11.2023 - 05.2024
Operated in a high-volume, family-owned restaurant serving a loyal base of local patrons and repeat customers. Maintained exceptional service standards through strong teamwork and extensive knowledge of the menu, fostering a welcoming atmosphere that turned first-time guests into regulars.
Managed efficient table turnover during busy breakfast and lunch periods while seamlessly handling a high volume of takeout orders.
Provided flexible scheduling, including covering call-outs and working holidays, to ensure consistent and efficient restaurant operations.
Waitress/Bartender
Vaughns Pizzeria & Drafthouse
Flowermound
08.2019 - 12.2023
Cultivated a community-oriented environment by building rapport with local regulars, providing expert guidance on an extensive menu of Italian cuisine and 40 craft beers to ensure repeat business and a memorable experience.
Trained and mentored new staff on products, POS systems, and company standards, ensuring a high level of service and team efficiency.
Managed all aspects of solo bar shifts, expertly serving a diverse selection of over 20 beers and wines while providing a positive and engaging experience for customers.
Waitress
Peter’s Pizzeria
Flowermound
07.2015 - 12.2018
Served as a key member of a five-person team at a family-owned restaurant, playing a vital role in daily operations from opening to closing.
Cultivated a loyal customer base by consistently providing exceptional service and building strong community relationships.
Excelled as a young server by consistently providing exceptional customer service and resolving issues with a positive attitude.
Education
Bachelor of Arts - Concentration in Human Resources