Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
RegisteredNurse
Ruby Segura

Ruby Segura

Lubbock,TX

Summary

Proven Elderly Caregiver at Comfort Keepers Home Care, adept in compassionate caregiving and skilled in medication administration. Leveraged expertise in patient care and emotional support to enhance client satisfaction and well-being. Achieved a significant increase in positive patient outcomes through effective care plan management and personalized attention.

Overview

21
21
years of professional experience

Work History

Shift Leader

Wendys Fast Food
01.2013 - 09.2014
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Increased sales with introduction of promotional strategies that attracted more customers.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.

Lead Kitchen Supervisor

West Texas Detention Facility
01.2012 - 09.2014
  • Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
  • Upheld high standards of food presentation by guiding staff on proper plating techniques and visual aesthetics, positively impacting customer experience.
  • Established a culture of continuous improvement within the kitchen team by encouraging open feedback, addressing concerns promptly, and implementing best practices for optimal performance.
  • Streamlined communication between kitchen and front-of-house teams, resulting in improved service times and increased customer satisfaction ratings.
  • Conducted regular equipment maintenance checks to minimize downtime due to malfunctions or repair needs during busy service periods.
  • Supervised daily kitchen operations while mentoring junior staff members by sharing valuable cooking techniques and industry knowledge for career development purposes.
  • Evaluated vendor relationships to ensure the highest quality of ingredients at competitive prices, supporting menu offerings that met both culinary standards and budget constraints.
  • Coordinated with front-of-house staff to address customer concerns promptly, resulting in increased guest satisfaction ratings.
  • Monitored food preparation, production, and plating for quality control.
  • Controlled food costs and managed inventory.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Set and oversaw weekly and special event menu plans.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Housekeeping Inspector

Embassy Suites by Hilton Lubbock
Lubbock , Texas
06.2021 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Elderly Caregiver

Comfort Keepers Home Care
07.2013 - 07.2020
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.

CNA

Covenant Hospital
09.2004 - 10.2012
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Cashier

Albertsons Grocery Store
08.2003 - 05.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Surgical Tech And Radiology Tech

South Plains College Reece Center
Lubbock, TX

High School Deploma - EMT

Frenship High School
Wolfforth, TX
05.2005

Skills

  • Personal Hygiene Assistance
  • Documentation And Reporting
  • Meal Preparation
  • Compassionate Caregiving
  • Dementia Care
  • Activities of Daily Living
  • Emotional Support
  • Housekeeping
  • Patient Care
  • First aid and safety
  • End of life care
  • Client documentation
  • Social interaction
  • Patient Companionship
  • Safe Patient Transportation
  • Alzheimer's support
  • Incontinence care
  • Care Plan Management
  • Transportation Services
  • Elderly Advocacy
  • Medication Administration
  • Data Confidentiality
  • Medical appointment coordination
  • Behavior redirection
  • Palliative Care
  • Rehabilitation Exercise
  • Care plan assessment
  • Nutrition monitoring
  • Patient Advocacy
  • Language Fluency
  • Behavioral Management
  • Physical therapy support
  • Case Management
  • Respite Care
  • Stroke Recovery Assistance
  • Progress Documentation
  • Diabetes Care
  • Care Plan Development
  • Chronic Illness Management
  • Post Operative Care
  • Fast Learner
  • Decision-Making
  • Clear Communication
  • Bedside Care
  • Ability to Lift
  • Client satisfaction
  • Personal Care Aide
  • Cooking meals
  • Attentive to People
  • Communication Assistance
  • Documentation and Recordkeeping
  • Meal Planning and Preparation
  • Critical Thinking
  • CPR Certification
  • Household Cleaning
  • Infection Control
  • Problem Identification
  • Blood Glucose Monitoring
  • Wound Care
  • Certified in CPR/AED
  • Errands
  • First Aid Certification
  • Diet and Nutrition
  • Medication Management
  • Emergency Response
  • Wound care maintenance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Housekeeping Inspector

Embassy Suites by Hilton Lubbock
06.2021 - 06.2024

Elderly Caregiver

Comfort Keepers Home Care
07.2013 - 07.2020

Shift Leader

Wendys Fast Food
01.2013 - 09.2014

Lead Kitchen Supervisor

West Texas Detention Facility
01.2012 - 09.2014

CNA

Covenant Hospital
09.2004 - 10.2012

Cashier

Albertsons Grocery Store
08.2003 - 05.2005

Surgical Tech And Radiology Tech

South Plains College Reece Center

High School Deploma - EMT

Frenship High School

Similar Profiles

CREATE PROFILE
Ruby Segura