Ruby Sheffer
Cedar City
Summary
Developed comprehensive care and management skills in residential care environment. Transitioning into new field with focus on utilizing leadership and communication abilities. Aiming to contribute positively in collaborative and patient-focused setting. Knowledgeable about healthcare protocols and patient management, with skills in communication and problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
Spring Gardens Senior Living
07.2025 - Current
- Coordinated resident care plans with interdisciplinary teams to enhance overall service delivery.
- Assisted in managing daily operations and ensured compliance with health regulations and standards.
- Developed strong relationships with residents and families to promote satisfaction and engagement.
- Maintained accurate resident records using electronic health record systems for efficient information tracking.
- Monitored resident health status, reporting changes to nursing staff for timely interventions.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained 15 new staff members on facility policies, patient care, and medicine distribution.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Coordinated daily schedules for multiple departments to optimize workflow and resource allocation.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Coordinated CNA and Medtech scheduling.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Promoted family engagement through regular updates on resident progress and involvement in care planning decisions.
- Coordinated community outreach events, raising awareness about available resources for elderly individuals and their families.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Resident Care Coordinator
Our House Assisted Living
10.2024 - 07.2025
- Implemented effective communication strategies to address resident concerns promptly.
- Supported staff training initiatives to improve service quality and care techniques among team members.
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Hired and trained 30 new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Reduced hospital readmissions through diligent monitoring of residents'' health status and timely intervention.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Liaised with interdisciplinary teams such as nursing, therapy, nutritionists, social workers during case conferences discussing any adjustments needed for appropriate patient-centered care delivery.
- Remained alert to problems or health issues of clients and competently responded.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Lead CNA
Cedar Health and Rehab
08.2023 - 11.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation for compliance.
- Collaborated with healthcare team to develop individualized care plans.
- Educated patients on proper hygiene practices and health maintenance.
- Provided emotional support to patients and families during difficult times.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Associate of Science - Nursing
Southern Utah University
Cedar City, UT08-2027
Skills
- Resident care coordination
- Interdisciplinary team collaboration
- Health regulations compliance
- Electronic health records management
- Admission and discharge processes
- Staff training and development
- Care plan assessment
- Patient health monitoring
- Community outreach coordination
- Family engagement practices
- Vital signs monitoring
- HIPAA compliance adherence
- Medication administration scheduling
- Medical terminology
- CPR certified
- Care planning
- Compassionate caregiving
- Alzheimer's care
- Medication administration
- Emergency response
Certification
CPR
BLS
Languages
Spanish
Native or Bilingual
Timeline
Resident Care Coordinator
Spring Gardens Senior Living
07.2025 - Current
Resident Care Coordinator
Our House Assisted Living
10.2024 - 07.2025
Lead CNA
Cedar Health and Rehab
08.2023 - 11.2024
Associate of Science - Nursing
Southern Utah University