Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruby Slocum

Summary

Dedicated and hardworking professional with a strong background in retail, farm labor, and food service. Proven ability to thrive in fast-paced, physically demanding environments while delivering excellent customer service and maintaining high productivity standards. Skilled in teamwork, time management, and adapting quickly to new tasks and challenges. Known for a strong work ethic, reliability, and a hands-on approach to problem-solving. Seeking to bring a solid foundation of practical experience and a commitment to quality work to a new opportunity. 8

Overview

6
6
years of professional experience

Work History

Shop Assistant

Espresso Works
07.2024 - 04.2025
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Developed strong product knowledge to educate customers on features and benefits.
  • Reduced wait times by efficiently processing transactions at the cash register.

Retail Sales Associate

Walmart
10.2023 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Server

Riverbend Cafe
02.2022 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Maintenance Crew Member and Field Associate

Jake Maberry Packing
04.2019 - 09.2021
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.

Education

Business

Manti High School
Ephraim, UT

Skills

  • Client support
  • Effective team collaboration
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Strong work ethic
  • Guest engagement
  • Hospitality service expertise
  • Professional appearance
  • Memory retention
  • Safe food handling
  • Food running
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Quality control
  • Food safety practices
  • Relationship management
  • Dining area maintenance
  • Order management
  • Beverage preparation
  • Tableside etiquette
  • Task prioritization
  • Table setting
  • Menu presentation
  • Food and beverage pairings
  • Food safety
  • Upselling techniques
  • Calm demeanor
  • Heavy lifting
  • Vehicle maintenance
  • Basic electrical knowledge
  • Attention to detail
  • Safety protocols
  • Cleaning and sanitizing
  • Facilities maintenance
  • Team leadership

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Shop Assistant

Espresso Works
07.2024 - 04.2025

Retail Sales Associate

Walmart
10.2023 - 06.2024

Server

Riverbend Cafe
02.2022 - 04.2023

Maintenance Crew Member and Field Associate

Jake Maberry Packing
04.2019 - 09.2021

Business

Manti High School

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Ruby Slocum