Ruby Smith
Salem,VA
Summary
I am an AMA (Administrative Medical Assistant) and CCMA (Certified Clinical Medical Assistant). I just became a DA (Dental Assistant). I am nationally certified as an AMA and CCMA.
I have a passion for working in the medical field and being involved in patient care, whether it is clinical or administrative. I am hardworking with friendly interpersonal skills. I am respectful and understanding when it comes to customer service.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Cross, Lavinder, Quinn, & Park Family Dentistry
Salem, VA
02.2025 - 04.2025
- Sterilized instruments according to established guidelines and protocols.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Assisted the dentist in providing dental treatment to patients, including taking patient medical histories and verifying allergies and medication changes.
- Checked with participants throughout procedures to help alleviate anxiety.
- Took digital X-rays of teeth using radiographic equipment.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
CCMA
National Spine & Pain Centers LLC
Roanoke, Virginia
12.2023 - 11.2024
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
AMA
Blue Ridge Pain Management
Salem, VA
06.2022 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
CNA
Carilion Roanoke Memorial Hospital
Roanoke, VA
12.2020 - 08.2022
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Camp Counselor
Salem YMCA
Salem, VA
06.2018 - 08.2019
- Organized and supervised camp activities such as swimming, arts and crafts, hikes, and sports.
- Encouraged camper participation in recreational activities through encouraged leadership style.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Engaged children in singing, sports activities, games and field trips while maintaining safe environment.
Education
Accelerated Academy
Roanoke, VA11-2024
Fast Track Health Education
Roanoke10.2023
Fast Track Health Education
Roanoke06.2022
Fast Track Healthcare Education
Roanoke, VA03.2020
High School Diploma -
Salem High School
SalemSkills
- Creative and Energetic
- Positive Mindset and Attitude
- Compassionate Communication
- Patient-Focused Care
- Customer Service
Affiliations
- I enjoy music and hearing all different kinds of genres.
- I love working out and running.
- I like to cook and try to learn more dishes to cook.
- I enjoy going to the beach and being on the water.
Volunteer
- I was a volunteer as a camp counselor helper for the Salem YMCA from 2015-2017
References
References available upon request.
Timeline
Dental Assistant
Cross, Lavinder, Quinn, & Park Family Dentistry
02.2025 - 04.2025
CCMA
National Spine & Pain Centers LLC
12.2023 - 11.2024
AMA
Blue Ridge Pain Management
06.2022 - 06.2023
CNA
Carilion Roanoke Memorial Hospital
12.2020 - 08.2022
Camp Counselor
Salem YMCA
06.2018 - 08.2019
Fast Track Health Education
Fast Track Health Education
Fast Track Healthcare Education
High School Diploma -
Salem High School
Accelerated Academy
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