Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Interests
Hi, I’m

Ruby S. Rodriguez

El Paso,TX
Ruby S. Rodriguez

Summary

Offering compassionate and resilient approach, well-suited for providing support in crisis situations and willing to learn and develop in this environment. Delivers ability to quickly grasp crisis intervention strategies and proficient in communication and de-escalation techniques. Strong understanding of mental health principles and compassionate client care.

Overview

5
years of professional experience
2
Certification

Work History

Nacel Open Door

International Exchange Coordinator
11.2025 - Current

Job overview

  • Coordinated international exchange programs, ensuring compliance with regulations and organizational standards.
  • Organized cultural exchange events, promoting intercultural understanding and community engagement.
  • Monitored participant progress, addressing concerns to support academic and personal success during exchanges.
  • Worked closely with academic advisors to ensure students' study abroad plans aligned with their degree requirements.
  • Collaborated with academic departments to create course equivalency documents, facilitating the transfer of credits between institutions.
  • Assisted in development and implementation of faculty development plans.

Hollywood Kids Daycare and Learning Center

Daycare Teacher
08.2024 - 02.2025

Job overview

  • Supervised daily activities to ensure safety and well-being of children.
  • Collaborated with parents to discuss children’s progress and address any concerns.
  • Prepared educational materials and resources for various classroom activities.
  • Implemented behavior management techniques to promote positive interactions among children.
  • Organized and facilitated interactive play sessions to enhance social skills development.
  • Maintained clean and organized classroom environment for optimal learning experiences.
  • Assisted in training new staff on classroom procedures and daily routines.
  • Support children and adolescents with special needs, including those with developmental disabilities, or Autism.

Early Bird Pediatric Therapy

Registered Behavior Technician
07.2023 - 07.2024

Job overview

  • Conducted one-on-one sessions to teach social skills and communication strategies to children and adolescents.
  • Documented client behaviors and responses for ongoing analysis and treatment adjustments.
  • Support children and their families with learning skills to promote independence and positive behavior change.
  • Review behavior plans and instructional materials to ensure consistent implementation and monitor outcomes.
  • Utilized various therapeutic tools to support skill development and learning objectives.
  • Model appropriate social behaviors for students while providing feedback when necessary.
  • Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.

GC Services Call Center

Customer Service Specialist
11.2022 - 06.2023

Job overview

  • Remote/Work from home.
  • Professionally responding to customer inquiries and escalating priority issues.
  • Managed customer accounts using internal software systems efficiently.
  • Collaborated with colleagues from other departments un order to resolve customer concerns quickly.
  • Maintained a high level of professionalism while interacting with customers via phone or email.
  • Provided an organized and confidential work environment.
  • Maintained contact with chain of command using email communications.

Education

The University of Texas At El Paso
El Paso, TX

Bachelor of Arts from Psychology
05.2025

University Overview

Earning a Bachelors degree in Psychology has enhanced my skills in : data analysis, communication, crisis intervention and behavior modification.

  • Relevant Coursework: Mental Illness at the Margins Advanced Psychopathology, Professional Development as well as Abnormal Psychology.
  • Minor in “Women and Gender Studies”

El Paso Community College
El Paso, Tx

Associate of Arts from Psychology
12.2022

University Overview

An Associates Degree in Psychology has provided a foundational knowledge in human behavior and has shaped my professional skills.

  • Relevant Coursework: Statistical Methods, Psychology of Personality & Psychology of Adjustment.

Skills

Productivity Software

Certification

  • Adult and Pediatric First Aid/CPR/AED (Original Certification:11/15/2023 Expires:11/2025)
  • National Provider Identifier (NPI)
  • Registered Behavioral Technician, Behavior Analyst Certification Board (Registered:RBT-23-307671, BACB993976) Issued: 10/30/2023
  • Texas A&M-Child Maltreatment: A Guide for Child Care Professionals 2024 (Completed on October 23,2024)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

International Exchange Coordinator

Nacel Open Door
11.2025 - Current

Daycare Teacher

Hollywood Kids Daycare and Learning Center
08.2024 - 02.2025

Registered Behavior Technician

Early Bird Pediatric Therapy
07.2023 - 07.2024

Customer Service Specialist

GC Services Call Center
11.2022 - 06.2023

The University of Texas At El Paso

Bachelor of Arts from Psychology

El Paso Community College

Associate of Arts from Psychology

Interests

Recreational Painter, Hiking, Poetry Enthusiast, Snowboarding, Travel, cooking/baking