Ruby Temple
Whiteland,IN
Summary
Dynamic and dedicated professional with extensive customer service experience at Commissary Fort Ben. Proven ability to enhance customer satisfaction through exceptional service and cash handling skills. Recognized for reliability and strong work ethic, consistently exceeding productivity goals while fostering positive relationships with clients. Committed to maintaining high standards of cleanliness and organization.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
25
25
years of professional experience
Work History
Cashier
Commissary Fort Ben
01.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Performed cash, card, and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Wheelchair Assistant
Indianapolis International Airport
05.2013 - 05.2018
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Transported over 100 passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Located and read airport monitors to determine arrival and departure information.
- Provided exceptional customer service, addressing patient concerns with compassion and professionalism.
- Attended mandatory training sessions to stay updated on best practices for assisting patients with varying physical abilities or disabilities.
- Fostered trust among patients by consistently arriving on time for scheduled pick-ups and drop-offs of wheelchair-bound individuals.
- Contributed to overall hospital cleanliness by reporting any spills or obstacles encountered during wheelchair transports.
- Demonstrated strong communication skills while interacting with patients, visitors, and colleagues in a fast-paced environment.
- Maintained a clean and organized work environment, ensuring wheelchairs were properly stored and sanitized between uses.
- Facilitated smooth transitions throughout facilities, navigating elevators, ramps, and doorways with ease while operating wheelchairs safely.
- Upheld strict confidentiality standards when handling sensitive information about patients'' medical conditions or personal lives during conversations or transports.
- Assisted in reducing patient wait times by promptly responding to wheelchair assistance requests.
- Promoted a positive atmosphere through friendly interactions and genuine concern for patient comfort during transportations.
- Improved patient satisfaction by providing empathetic and efficient wheelchair assistance services.
- Received numerous commendations from patients and supervisors for exceptional wheelchair assistance services and professionalism.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Monitored security and maintained operational protocols.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Provided customers with information on routes, timetables or concourses.
- Answered questions regarding flight schedules, travel routes and arrival times.
- Explained rules to passengers and helped correctly transfer between lines.
Forklift Operator
Best Buy
08.2000 - 08.2012
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
- Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
- Achieved high levels of product security by following best practices in cargo handling.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
- Collaborated with team members to complete large-scale projects efficiently and effectively.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Education
High School Diploma -
Greenfield Central
Greenfield, IN05-1984
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Customer relations
- Cash handling and management
Languages
English
Native or Bilingual
Timeline
Cashier
Commissary Fort Ben
01.2019 - Current
Wheelchair Assistant
Indianapolis International Airport
05.2013 - 05.2018
Forklift Operator
Best Buy
08.2000 - 08.2012
High School Diploma -
Greenfield Central
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