Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruby Tirador

Miami,FL

Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Director of Training and Development

Leon Medical Centers
Doral, FL
06.2020 - Current
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
  • Directed training programs and development paths for managers and supervisors.
  • Developed surveys to identify training needs based on projected production processes and changes.

Director of Healthy Living Centers

Leon Medical Centers
Miami, FL
09.2010 - 06.2020
  • Responsible for research, development, implementation and launching of new business line that was unique in the marketplace.
  • Operational management including the programming development, staff development, recruitment and hiring for all centers.
  • Experienced in launching of new services in marketplace including the design, pricing structure, contracting, and successful rollout to community.
  • Directed workforce planning, customer retention, and customer service management for multiple locations.
  • Built marketing programs to increase member participation in group fitness activities.
  • Created and implemented wellness programs to meet the needs of the senior population in various levels of care.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Area Manager

Leon Medical Centers
Miami , FL
08.2009 - 09.2010
  • Supervised the day-to-day functions of various departments such as Primary Care Physicians, Physical Therapy, Medical Assistants, the Front Desk, and other support staff.
  • Managed a minimum of 40 employees in a center with a membership of over 5,500 patients.
  • Fostered an environment in which patients enjoyed high levels of service and employees are motivated to deliver top performance.
  • Handled administrative tasks like purchasing, scheduling, payroll, performance and workflow assignments, HIPAA, and OSHA compliance.
  • Resolved conflicts promptly to promote a positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Evaluated production levels, quality standards, and maintenance actions to identify and address operational problems and maintain targets.
  • Dedicated to expanding client bases by building lasting relationships.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

Project Engineer

Edwards & Partners
Miami , FL
04.2008 - 07.2009
  • Designed and prepared construction documents for domestic and international projects.
  • Made recommendations to improve design, construction means and methods, and materials based on field or changing conditions.
  • Monitored and managed project budgets, schedules, and meetings.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Completed daily construction tasks while providing safe working conditions, staying on budget, and meeting project deadlines.
  • Determined and scheduled priorities as required to progress engineering work.
  • Reviewed progress controls for project quality assurance, health, and safety.
  • Reviewed contractor proposals and sets of drawings prepared by firms to identify missing information, generate questions, and align budgets.
  • Monitored metrics during project execution to maintain compliance with planned costs, schedules, and goals.
  • Participated in technical and cost proposal development and customer presentations.
  • Performed constructability reviews of construction bid documents for coordination purposes.

Civil Engineering Intern

Kimley-Horn And Associates Inc.
Miami Beach, FL
06.2002 - 08.2006
  • Conducted traffic volume counts and compiled traffic accident data to improve road safety and overall efficiency.
  • Completed drainage reports and calculations.
  • Worked closely with agencies, municipalities, and city representatives.
  • Updated all office projects' technical document control records.
  • Bound reports, printed and put together project drawings.
  • Assisted project engineers with grading and roadway design, stormwater management system design and erosion and sediment control design.
  • Worked in land development permit process, site visits, and construction/client meetings.
  • Assisted project team members in collating technical information from on-site surveys and other sources.
  • Accompanied senior technical staff for on-site inspections during construction, learning how to communicate design requirements with contractors and equipment suppliers.
  • Collected and entered data, and applied technical principles and theories to assist in interpreting and analyzing data.

Education

Bachelor of Science - Civil Engineering

Florida International University
Miami, FL

Minor in Visual Arts - Photography

Florida International University
Miami, FL

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Leadership and Management
  • Conflict Resolution
  • Excellent work ethic
  • Decision Making
  • Multitasking Abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Director of Training and Development

Leon Medical Centers
06.2020 - Current

Director of Healthy Living Centers

Leon Medical Centers
09.2010 - 06.2020

Area Manager

Leon Medical Centers
08.2009 - 09.2010

Project Engineer

Edwards & Partners
04.2008 - 07.2009

Civil Engineering Intern

Kimley-Horn And Associates Inc.
06.2002 - 08.2006

Bachelor of Science - Civil Engineering

Florida International University

Minor in Visual Arts - Photography

Florida International University

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Ruby Tirador