Summary
Overview
Work History
Education
Skills
Eligibility
Certification
Technical Skills
Organization Personal Experience
Timeline
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Ruby Umana Arrue

Garland

Summary

Dynamic insurance agent with proven success at Ammouri Insurance, adept at policy renewals and delivering exceptional customer service. Skilled in Microsoft Office applications, I effectively managed client communications and organized data, enhancing operational efficiency. My strong communication abilities and attention to detail ensure a seamless experience for clients and colleagues alike.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Agent & Data Entry Clerk

Ammouri Insurance
Garland
02.2025 - Current
  • Sold commercial, liability, and full coverage insurance policies.
  • Handled incoming calls, scheduled appointments, and walk-in inquiries.
  • Entered client data into internal systems and organized data into digital folders.
  • Managed communications between client and company.

Pharmacy Technician

St. Vincent De Paul Nonprofit Pharmacy
Dallas
08.2023 - 12.2023
  • Accurately prepared and dispensed prescription medications to patients.
  • Utilized the Parada system for processing medication orders, managing inventory, and ensuring efficient workflow throughout the pharmacy.
  • Coordinated the shipping of medications, including packaging labeling, and ensuring timely delivery to patients or other healthcare facilities.
  • Monitored and managed medication inventory levels, including ordering new supplies and tracking stock usage throughout the week.
  • Assisted with patient intake procedures, including verifying and entering patient information, processing insurance claims, and address any questions.

Volunteer

Hispanic Youth Organization
Garland
08.2022 - 12.2023
  • Contributed to organizing and coordinating various events.
  • Set meeting times and arranged logistics.
  • Endured all necessary details were in place such as decorations and materials.
  • Managed communications between attendees.

Education

Associate's of Science -

Dallas College
Dallas, TX
12-2026

Highschool Diploma - Health Science Technology Program, Spanish, Health Science Practicum

North Garland Highschool
Garland, TX
05.2023

Skills

  • Microsoft Word
  • Microsoft Powerpoint
  • Office proficiency assessment
  • Computer Applications
  • Customer Service
  • Basic Math
  • Customer service
  • Communication skills
  • Policy renewals

Eligibility

US Citizen, Eligible to work in the US for internships and full time with no restrictions.

Certification

  • Registered Pharmacy Technician in Training, TSBP, 355108, 08/19 - 05/23
  • BLS CPR Certified, American Heart Association, 08/19 - 05/23
  • First Aid Training, 08/19 - 05/23
  • Proficient in Microsoft Office, 08/19 - 05/23
  • Hands on Training in Phlebotomy Techniques, 08/19 - 05/23
  • Proficient in Vital Taking and Physical Assessments, 08/19 - 05/23

Technical Skills

  • Microsoft Word
  • Microsoft Powerpoint
  • Office Proficiency Assessment
  • Computer Applications
  • Customer Service
  • Basic Math

Organization Personal Experience

Hispanic Youth Organization, North Garland Highschool, Garland, TX, Volunteer, 08/22, 12/23, Contributed to organizing and coordinating various events., Set meeting times and arranged logistics., Ensured all necessary details were in place such as decorations and materials., Managed communications between attendees.

Timeline

Insurance Agent & Data Entry Clerk

Ammouri Insurance
02.2025 - Current

Pharmacy Technician

St. Vincent De Paul Nonprofit Pharmacy
08.2023 - 12.2023

Volunteer

Hispanic Youth Organization
08.2022 - 12.2023

Associate's of Science -

Dallas College

Highschool Diploma - Health Science Technology Program, Spanish, Health Science Practicum

North Garland Highschool