Ruby Valenuela
Blanding
Summary
Experienced Medical Billing Supervisor skilled in account reconciliation, claims processing, and training development. Led initiatives to enhance patient communication and streamline revenue cycle operations. Supervised collections teams and developed training materials to improve billing resolution and operational efficiency.
Overview
10
10
years of professional experience
Work History
Medical billing & Collections/Supervisor
Scottsdale Physicians Group LLC
Scottsdale
03.2015 - 06.2017
- Supervised collections team to ensure timely follow-up on outstanding accounts.
- Developed training materials for new staff on collections procedures and policies.
- Coordinated communication between patients and healthcare providers regarding billing issues.
- Researched customer account information using available resources such as credit bureaus or online databases.
- Facilitated communication throughout revenue cycle between locations to achieve alignment of staff morale, local activities and other information beneficial to team.
Medical Billing Specialist
Sonora Quest Laboratories
Tempe
02.2013 - 03.2015
- Contacted insurance providers to verify insurance information and secure billing authorization, facilitating claims approval.
- Processed medical claims with billing software and electronic health records to ensure timely reimbursement.
- Review patient accounts for accuracy and completeness before submission.
- Maintain detailed records of billing activities and correspondence.
Cashier/Retail Assistant Manager
Quick Trip
Mesa
01.2012 - 02.2013
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided helpful recommendations.
Cashier/Assistant Manager
Albertsons
Mesa
04.2007 - 09.2012
- Supervised daily cash register operations and ensured accurate cash handling.
- Assisted in training new cashiers on procedures and customer service standards.
- Handled customer inquiries and resolved issues with professionalism and efficiency.
- Managed inventory levels, restocked merchandise, and organized product displays.
Education
Associate of Applied Science - Business Administration And Management
University of Phoenix
Tempe, AZ02-2014
High School Diploma -
Mountain Vie High School
Mesa, AZ05-1984
Skills
- Medical billing
- Claims processing
- Payment acceptance
- Account reconciliation
- Account review
- Balance collection
- Data accuracy
- Patient communication
- Client interaction
- Staff training
- Team leadership
- Problem solving
Timeline
Medical billing & Collections/Supervisor
Scottsdale Physicians Group LLC
03.2015 - 06.2017
Medical Billing Specialist
Sonora Quest Laboratories
02.2013 - 03.2015
Cashier/Retail Assistant Manager
Quick Trip
01.2012 - 02.2013
Cashier/Assistant Manager
Albertsons
04.2007 - 09.2012
Associate of Applied Science - Business Administration And Management
University of Phoenix
High School Diploma -
Mountain Vie High School