RUBY VASQUEZ
Raymondville
Summary
To use my skills in the best possible way for achieving company goals.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in [Desired Position] role.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
20
20
years of professional experience
Work History
Receptionist
Bert Ogden Ford
04.2023 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Filed necessary paperwork.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Provider
Vicki Roy Home Health
05.2019 - 02.2022
- Caring for all client needs
- Help client take medication
Provider
Agua Christilina
03.2017 - 01.2019
- Caring for all client needs
Cook
Westwood Home Health
05.2017 - 08.2017
- Cooked for health care facility for over 150 clients
Cashier
Murphys Usa
01.2015 - 05.2015
- Cashier, stocking up product, keeping store cleaned and organized, taking trash out, setting up window wash for cars, keeping up with cigarettes and lotto
Team Leader
Whataburger
05.2008 - 05.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Sell tickets and other items to customers
- Process merchandise returns and exchanges
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stock shelves, and mark prices on shelves and items
Food Service Worker
MTC
03.2009 - 04.2009
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed
- Clean and sterilize dishes, kitchen utensils, equipment, and facilities
- Examine trays to ensure that they contain required items
- Place food servings on plates and trays according to orders or instructions
- Load trays with accessories such as eating utensils, napkins, and condiments
- Take food orders and relay orders to kitchens or serving counters so they can be filled
- Stock service stations with items such as ice, napkins, and straws
- Remove trays and stack dishes for return to kitchen after meals are finished
- Prepare food items such as sandwiches, salads, soups, and beverages
- Monitor food preparation and serving techniques to ensure that proper procedures are followed
Clerk
H & R Block
01.2009 - 03.2009
- Confer with customers by telephone or in person to provide information about tax loan and services
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Refer unresolved customer grievances to designated departments for further investigation
- Contact customers to respond to inquiries or to notify them of tax preparation results and any planned adjustments
Bagger
HEB
09.2007 - 01.2008
- Confer with customers in person to provide customer service, to take or assist in bagging groceries, or to obtain details of complaints
- Check to ensure that groceries are placed correctly in customer vehicle
- Refer unresolved customer grievances to designated departments for further investigation
Cashier
Church's
03.2005 - 05.2006
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Sell tickets and other items to customers
- Process merchandise returns and exchanges
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stock shelves, and mark prices on shelves and items
Education
High School Diploma -
IRRA
02.2011
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Activities
I have great customer service skills and enjoy office work keeping paperwork organized and most of all getting the job done at all times.
Languages
Spanish
Limited Working
Timeline
Receptionist
Bert Ogden Ford
04.2023 - 12.2024
Provider
Vicki Roy Home Health
05.2019 - 02.2022
Cook
Westwood Home Health
05.2017 - 08.2017
Provider
Agua Christilina
03.2017 - 01.2019
Cashier
Murphys Usa
01.2015 - 05.2015
Food Service Worker
MTC
03.2009 - 04.2009
Clerk
H & R Block
01.2009 - 03.2009
Team Leader
Whataburger
05.2008 - 05.2013
Bagger
HEB
09.2007 - 01.2008
Cashier
Church's
03.2005 - 05.2006
High School Diploma -
IRRA
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