Ruby Villa-Juarez
San Antonio
Summary
Currently, I am a Surveyor Investigator with HHSC and have been employed since March of 2008. I have successfully completed Modules A and B of the Surveyor Minimum Qualifications Test (SMQT) and have participated in over 100 surveys, complaints and incident investigations.
Conducted on-site licensure inspections, complaint investigations, and annual surveys in long-term care facilities, ensuring compliance with state and federal health and safety regulations. Prepared detailed reports of findings, including narratives, recommendations, and evidence supporting regulatory deficiencies.
Communicated effectively with
facility staff during exit conferences to present findings and assist in
developing corrective action plans. Reviewed and verified corrective
measures taken by facilities to address previous regulatory violations.
Maintained high standards of professionalism and accuracy in all reports and documentation.
Overview
1
1
Certification
Work History
Gerri Surveyor
I have been a Social/Investigator surveyor for over 17 years.
- Communicated findings clearly to Program manager and Administrators.
- Trained staff on surveying techniques and Federal and State Regulations.
- Compiled visit notes and resident comprehensive reports that documented survey findings.
- Monitored progress of ongoing surveying task in order to ensure completion within established timeframes.
- Documented survey findings and prepared detailed reports.
Team Coordinator
- I have been team coordinator several times and have worked hard to complete all the task regarding the survey process, in a timely manner.
- I have been available to my peers to increase my knowledge and theirs on the regulations of the STATE and Federal government.
Education
Master of Arts - Administrative Social Worker
San Diego State University
San Diego, CA05-2005
Skills
- Leadership
- Policy and programming
- Microsoft Office Suite
- Knowledge of federal and state regulations for nursing homes
- Team coordination
- Training and guidance
- Survey documentation
- Federal regulations
- Training development
- Data analysis
- Report writing
- Team collaboration
- Process improvement
- Effective communication
- Problem resolution
- Attention to detail
- Time management
- Critical thinking
- Staff mentoring
- Information analysis
- Field data collection
- Training and mentoring
- Team leadership
- Verbal/written communication
- Organizational skills
- Relationship building
- Problem-solving
- Goal setting
Certification
SMQT: September 2008
Timeline
Gerri Surveyor
Team Coordinator
Master of Arts - Administrative Social Worker
San Diego State University