Ruby Villalobos
Winston Salem,NC
Summary
Strategic administrative professional with seven years of extensive experience in managing diverse business processes. Excels in improving logistics to optimize operations. Always provides outstanding customer service. Organized simultaneous office functions and direct administrative personnel.
Overview
8
8
years of professional experience
Work History
Intake Coordinator Deployment
Deployed Services
10.2023 - Current
- Trained new members on guidelines adhering to ORR policy.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Organized paperwork
- Supported office staff and operational requirements with administrative tasks.
- Collected, verified, recorded and processed client demographics, valuables, and referral information.
- Delegated tasks to support staff to organize and improve intake efficiency.
- Maintained computer and physical filing systems.
Case Aide
Deployed Services
06.2022 - Current
- Collaborated with various stakeholders to promote social services.
- Developed and maintained relationships with community organizations and agencies.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Partners cross-functionally with internal teams to ensure accurate information is uploaded into UC Portal.
- Systemized the workflow of the case aide department; initiates best practices for data entry and scheduling of tasks.
- Maintains confidentiality of sensitive information; ensures data protection is maintained at all times and adheres to ORR regulations.
Machine Operator
Mercury Marine
11.2021 - 05.2022
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Coordinated inventory processes through recording and printing tags for individual parts.
- Managed testing protocols on equipment to verify safety and operating status. Operated machinery to excellent standards.
Logistics Clerk
Cherry Optical Lab
11.2020 - 07.2021
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received all warehouse shipments and logged into system, delivering high level of accuracy.
- Constructed detailed task lists for the site team to address problem areas. Led efforts to create an organized and efficient work area.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Trimmer/Inspector
Artwear Embroidery
12.2019 - 11.2020
- Used hand tools to complete delicate work.
- Trimmed unwanted materials off desirable embroidery.
- Maintained safety practices and quality controls.
- Initiated new safety, technical and cleanliness protocols to create a vibrant and positive work environment.
- Conducted quality audits to meet accurate trimming standards. Worked cross-functionally with machine operating teams to ensure customer needs were being met at all times.
- Coordinated bagging and organizing of apparel. Planned the workflow of trimming of apparel to meet guidelines and customer expectations.
Server
President Mexican Kitchen
06.2015 - 09.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Librarian Assistant
ALdo Leopold
08.2015 - 05.2016
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Executed record filing adhering to confidentiality standards.
- Aided patrons with use and access to technology, resources and materials.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH09.2024
Skills
● Core Competencies: Project Management, Time Management, Scheduling, Team Building & Leadership, Problem-solving, Data Entry, CPR trained, CPI trained, Verbal/Written Communication, Bilingual (English and Spanish)
● Tools: Microsoft Office (Word, Excel, Outlook, PPT), UC Portal, Smartsheets, WebEOC
Timeline
Intake Coordinator Deployment
Deployed Services
10.2023 - Current
Case Aide
Deployed Services
06.2022 - Current
Machine Operator
Mercury Marine
11.2021 - 05.2022
Logistics Clerk
Cherry Optical Lab
11.2020 - 07.2021
Trimmer/Inspector
Artwear Embroidery
12.2019 - 11.2020
Librarian Assistant
ALdo Leopold
08.2015 - 05.2016
Server
President Mexican Kitchen
06.2015 - 09.2017
Bachelor of Arts - Psychology
Southern New Hampshire University
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