Ruby Watson
Bakersfield,CA
Summary
Experienced leader with a proven track record in communication and relationship building. Results-oriented individual with strong attention to detail and time management which has aided in exceeding job duty expectations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Poetic Beauty Hair Salon
Bakersfield, CA
01.2011 - Current
- Provided expert hair cutting, coloring, and styling services to over 1000 clients.
- Developed personalized beauty consultations to enhance client satisfaction and retention for over 10 years.
- Mentored junior cosmetologists in advanced techniques and customer service best practices.
- Implemented innovative styling trends to keep salon offerings competitive and appealing.
Receptionist
EAveda Salon
Bakersfield, CA
06.2010 - 05.2012
- Managed front desk operations, ensuring seamless appointment scheduling and customer service.
- Coordinated client communications, providing timely updates and addressing inquiries efficiently.
- Trained new reception staff on protocols and customer interaction best practices.
- Streamlined check-in processes, enhancing overall guest experience and reducing wait times.
Certified Nursing Assistant
Arbolado House Private Elderly Care
Bakersfield, CA
10.2007 - 04.2009
- Provided compassionate care to residents, ensuring comfort and safety.
- Assisted with daily living activities, fostering independence among elderly clients.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with interdisciplinary teams to develop personalized care plans.
Support Team Lead
Macy's Department Store
Bakersfield, CA
04.2004 - 12.2008
- Led support team of 16 peoples or more in resolving customer inquiries and issues effectively.
- Trained new staff on product knowledge and customer service protocols within first year in position.
- Implemented process improvements to enhance team efficiency and response times.
- Monitored team performance metrics to ensure quality standards were met consistently.
Caregiver/Direct Care Provider
Centre For Neuro Skills
Bakersfield, CA
03.2007 - 08.2007
- Provided compassionate support to individuals with neurological conditions, enhancing daily living activities.
- Implemented personalized care plans, improving patient engagement and overall well-being.
- Collaborated with interdisciplinary teams to ensure holistic care and effective treatment strategies.
- Monitored patient progress and reported changes, facilitating timely adjustments in care approaches.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZLicensed Certified Nursing Assistant - Nursing
Christian Central Valley College
Bakersfield, CA03-2026
GED -
Bakersfield Adult School
Bakersfield, CA03-2014
Licensed Cosmetologist - Cosmetology
Milan Institute
Bakersfield, CA05-2011
Skills
- Coloring expertise
- Nail treatments
- Barbering techniques
- Chemical treatments
- Appointment scheduling
- Sales and upselling
- Relationship building and management
- QuickBooks proficiency
- Clear communication
- Salon management
Certification
OSHA 10, OSHA 30, HazWoper 40-hr, Confined Space, First Aid/CPR, Perfect Attendance, Sexual Harassment, Certified Nursing Assisstant
Timeline
Licensed Cosmetologist
Poetic Beauty Hair Salon
01.2011 - Current
Receptionist
EAveda Salon
06.2010 - 05.2012
Certified Nursing Assistant
Arbolado House Private Elderly Care
10.2007 - 04.2009
Caregiver/Direct Care Provider
Centre For Neuro Skills
03.2007 - 08.2007
Support Team Lead
Macy's Department Store
04.2004 - 12.2008
Bachelor of Science - Business Management
University of Phoenix
Licensed Certified Nursing Assistant - Nursing
Christian Central Valley College
GED -
Bakersfield Adult School
Licensed Cosmetologist - Cosmetology
Milan Institute