Ruby Weathers
Otis Orchards,WA
Summary
Skilled Continuous Improvement Specialist with expertise in identifying operational inefficiencies, implementing strategic solutions, and driving positive change within cross-functional teams. Proficient in lean methodology, process optimization, and performance management. Notable for leadership skills and ability to enhance productivity and achieve significant cost savings. Seeking opportunities to leverage experience and contribute to continuous improvement initiatives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Continuous Improvement Advisor
Cigna
St Louis, MO
06.2022 - 02.2024
- Participated in cross-functional teams to identify and implement process improvements.
- Developed and implemented Lean Six Sigma projects resulting in cost savings, improved customer service, and increased efficiency.
- Conducted root cause analysis to uncover problems with processes and develop solutions for improvement.
- Facilitated Kaizen events to drive process optimization and standardization.
- Monitored key performance indicators to assess the effectiveness of continuous improvement initiatives.
- Created training materials for employees on process improvement techniques such as 5S, value stream mapping, and lean manufacturing principles.
- Analyzed data from multiple sources to determine areas for improvement in production processes.
- Designed experiments using design of experiment methodology for testing alternative solutions for process improvements.
- Performed gap analyses between current state processes and desired future states based on customer requirements or organizational goals.
Continuous Improvement Data Analyst
Express Scripts
Otis Orchards, WA
03.2016 - 06.2022
- Generated reports on data trends and patterns using statistical software packages.
- Developed and implemented automated processes to monitor data quality and accuracy.
- Analyzed customer feedback and survey results to identify areas for improvement.
- Collaborated with cross-functional teams to ensure consistent implementation of process improvements.
- Identified opportunities for cost savings through process optimization initiatives.
- Created dashboards to track performance metrics related to continuous improvement efforts.
- Prepared presentations summarizing findings from data analyses and proposed recommendations.
- Audited existing systems for potential risks associated with data security or privacy violations.
Supervisor of Operations
Express Scripts
Otis Orchards, WA
03.2000 - 03.2016
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Ensured compliance with all applicable laws, regulations, and standards.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Built strong operational teams to meet process and production demands.
Education
High School Diploma -
Fountain Valley High
Orange, CA06-1982
Skills
- 5S methodology
- Lean Six Sigma
- Quality Management
- Stakeholder Management
- Waste elimination
- Cost Reduction
- Value stream mapping
- Process improvement techniques
- Problem-solving abilities
- Interpersonal Skills
- Relationship Building
- Data Collection
- Analytical Thinking
- Teamwork and Collaboration
- Continuous Improvement
- Time management abilities
- Problem-Solving
- Coaching and Mentoring
Certification
- Six Sigma black belt trained
- Six Sigma green belt trained
Timeline
Continuous Improvement Advisor
Cigna
06.2022 - 02.2024
Continuous Improvement Data Analyst
Express Scripts
03.2016 - 06.2022
Supervisor of Operations
Express Scripts
03.2000 - 03.2016
High School Diploma -
Fountain Valley High
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