Ruby Welch
Rochester Hills,MI
Summary
Eager employee with anything I do, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Live-Out Nanny
Care.com Inc
Waterford, MI
06.2023 - 08.2023
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
- Made strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
Ice Cream Maker
Dairy Treat
Rochester Hills, MI
05.2023 - 08.2023
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
- Took orders while accurately adding up the customers total, as well as making the entire order.
Host
The Meeting House
Rochester Hills, MI
08.2020 - 05.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI04.2026
High School Diploma -
Rochester High School
Rochester Hills, MI05.2022
Skills
- Meal Preparation
- Activity Planning
- Safety awareness
- Order Fulfillment
- Product presentation
- Sanitation Procedures
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Live-Out Nanny
Care.com Inc
06.2023 - 08.2023
Ice Cream Maker
Dairy Treat
05.2023 - 08.2023
Host
The Meeting House
08.2020 - 05.2021
Bachelor of Science - Kinesiology
Michigan State University
High School Diploma -
Rochester High School