Ruby Woodall
Hammond,LA
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
9
9
years of professional experience
Work History
Office Manager
ABC Sewage & Pumping Services
Ponchatoula, LA
05.2022 - Current
- Maintained filing system for records, correspondence and other documents.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Bartender
Stray Cats
Ponchatoula, LA
11.2015 - 06.2024
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Performed opening and closing duties including restocking supplies.
Front Office Manager
Le Fleur De Lis & Reception Hall
Ponchatoula, LA
10.2018 - 08.2019
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Established strong relationships with corporate clients in order to foster repeat business opportunities.
- Supervised the preparation of guest bills and invoices ensuring accuracy before issuing them to guests.
Residential Team Leader
OPTIONS, Inc
Hammond, LA
05.2017 - 10.2018
- Conducted regular staff meetings to discuss performance issues and develop plans for improvement.
- Collaborated closely with other departments within the organization to coordinate services.
- Facilitated communication between residential staff members in order to promote teamwork.
- Developed and implemented strategies to improve the quality of services provided by residential staff.
- Performed administrative tasks such as scheduling shifts or ordering supplies as needed.
Education
Masters of Social Work - Social Work
Southern University At New Orleans
New Orleans, LA05-2017
Bachelor of Social Work - Social Work
Southeastern Louisiana University
Hammond, LA05-2015
Skills
- Customer Service
- Administrative Support
- Employee Supervision
- Billing
- Scheduling and calendar management
- Organizational Skills
- Employee Training
Languages
Spanish
Limited
References
References available upon request.
Timeline
Office Manager
ABC Sewage & Pumping Services
05.2022 - Current
Front Office Manager
Le Fleur De Lis & Reception Hall
10.2018 - 08.2019
Residential Team Leader
OPTIONS, Inc
05.2017 - 10.2018
Bartender
Stray Cats
11.2015 - 06.2024
Masters of Social Work - Social Work
Southern University At New Orleans
Bachelor of Social Work - Social Work
Southeastern Louisiana University
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