Ruby Yarbrough
Pittsburgh,PA
Summary
Hardworking and passionate job seeker with strong communication skills. Eager to gain knowledge and experience in an entry-level position within chosen career path. Empathetic individual with dedication to team success.
Overview
6
6
years of professional experience
Work History
ABA Therapist
Verbal Beginnings
09.2023 - Current
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients.
- Implemented behavior intervention plans, increasing positive behaviors and reducing challenging behaviors.
- Monitored and documented client progress using data collection techniques.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
- Delivered compassionate patient care.
Courier Dispatcher
Trans Time Express
09.2022 - 12.2023
- Answered phone calls and responded to customer emails.
- Communicated with drivers and personnel to coordinate delivery of goods and materials.
- Assisted in resolving customer complaints.
- Scheduled deliveries and pickups according to customer needs.
- Maintained professional relationship with customers and drivers to increase trust, reliability and rapport.
Crew Member Trainer
McDonald's
05.2018 - 08.2022
- Greeted customers and provided professional service to handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
- Set a positive example for team members by providing high-quality, efficient service.
- Performed multiple daily responsibilities, including handling monetary transactions and participating in food preparation.
Education
Bachelor of Arts - Forensic Psychology
Point Park University
Pittsburgh, PA12.2025
High School Diploma -
Central York High School
York, PA05.2021
Skills
- Digital Literacy
- Effective Communication
- Self-motivated
- Time management
- Teamwork
- Attention to Detail
- Open-mindedness
- Data Collection
- Critical Thinking
Timeline
ABA Therapist
Verbal Beginnings
09.2023 - Current
Courier Dispatcher
Trans Time Express
09.2022 - 12.2023
Crew Member Trainer
McDonald's
05.2018 - 08.2022
Bachelor of Arts - Forensic Psychology
Point Park University
High School Diploma -
Central York High School
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