Ruby Yarrington
Murrieta,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excited to be part of a team.
Overview
21
21
years of professional experience
Work History
Office Manager/Dental Insurance Coordinator
Clark Henderson Dental Corporation
San Diego, CA
03.2003 - 12.2023
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Ensured accurate data entry of patient information into the office management system.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Provided guidance to staff on insurance coverage and payment options for patients.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Performed financial analysis to identify areas of cost savings or revenue enhancement opportunities.
- Created reports detailing daily activities, staff performance metrics, and other relevant information.
- Resolved customer complaints in a timely manner by investigating issues thoroughly.
- Oversaw ordering process from vendors to ensure that products were delivered on time.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Coordinated execution and improvement of daily dental office practices.
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
- Hired, trained and monitored new office employees and took corrective action when necessary.
Education
Some College (No Degree) - Dental Assisting
UEI
San Diego, CASkills
- Customer Service
- Patient Scheduling
- HIPAA Compliance
- Schedule Management
- Office Administration
- Patient Care
- Patient Relations
- Insurance Billing
- Treatment Planning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Notes
Best way to contact me is via email or text
References
References available upon request.
Timeline
Office Manager/Dental Insurance Coordinator
Clark Henderson Dental Corporation
03.2003 - 12.2023
Some College (No Degree) - Dental Assisting
UEI
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