Greet each customer and assist with basic questions about store operations and merchandise.
Assist customers with finding desired items, as well as loading and unloading merchandise as needed.
Responsible for merchandising of all products by maximizing presentation and floor layout.
Place all hard and soft goods inventory from racks and carts to the sales floor in a timely manner.
Ensure store recovery is accomplished by maintaining merchandising standards.
Complete the 5-minute drill for the assigned area.
Retrieve shopping carts from the parking lot or surrounding areas.
Perform necessary housekeeping janitorial work for all sales floor areas including dressing rooms and bathrooms, keeping them free of dust, dirt, merchandise, trash, and clutter.
Assist with the security and safety of GWH Team Members and property.
Must report all work incidents and injuries immediately.
Operate electronic cash register, credit card devices, and/or electronic Point of Sales (POS) payment management system.
Remove hangers from cash wrap when needed and maintain an organized cash wrap area.
Must meet production standards and ensure that all products are consistently being rotated on the sales floor.
Notify Management of low or overstocked merchandise.
Performs other duties as assigned by Management.
Overview
1
1
year of professional experience
Work History
Sales Associate/Cashier
Goodwill Houston Tx
01.2025 - 09.2025
Assisted customers with product inquiries and selections, enhancing shopping experience.
Operated cash register efficiently, processing transactions accurately and quickly.
Organized merchandise displays to optimize visibility and accessibility for customers.
Maintained cleanliness and organization of sales floor, ensuring a welcoming environment.
Trained new associates on store policies and procedures, fostering team development.
Collaborated with team members to achieve store goals and improve customer service standards.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.