Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruby Mutchler

Cypress,TX

Summary

Responsibilities at Goodwill Houston Tx

  • Provide excellent customer service always.
  • Greet each customer and assist with basic questions about store operations and merchandise.
  • Assist customers with finding desired items, as well as loading and unloading merchandise as needed.
  • Responsible for merchandising of all products by maximizing presentation and floor layout.
  • Place all hard and soft goods inventory from racks and carts to the sales floor in a timely manner.
  • Ensure store recovery is accomplished by maintaining merchandising standards.
  • Complete the 5-minute drill for the assigned area.
  • Retrieve shopping carts from the parking lot or surrounding areas.
  • Perform necessary housekeeping janitorial work for all sales floor areas including dressing rooms and bathrooms, keeping them free of dust, dirt, merchandise, trash, and clutter.
  • Assist with the security and safety of GWH Team Members and property.
  • Must report all work incidents and injuries immediately.
  • Operate electronic cash register, credit card devices, and/or electronic Point of Sales (POS) payment management system.
  • Remove hangers from cash wrap when needed and maintain an organized cash wrap area.
  • Must meet production standards and ensure that all products are consistently being rotated on the sales floor.
  • Notify Management of low or overstocked merchandise.
  • Performs other duties as assigned by Management.

Overview

1
1
year of professional experience

Work History

Sales Associate/Cashier

Goodwill Houston Tx
01.2025 - 09.2025
  • Assisted customers with product inquiries and selections, enhancing shopping experience.
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Organized merchandise displays to optimize visibility and accessibility for customers.
  • Maintained cleanliness and organization of sales floor, ensuring a welcoming environment.
  • Trained new associates on store policies and procedures, fostering team development.
  • Collaborated with team members to achieve store goals and improve customer service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma -

Montgomery High School
San Diego, CA
04-2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Money handling
  • Flexible schedule

  • Sales strategies
  • POS system operation
  • Customer engagement
  • Problem-solving
  • Reliable and punctual
  • Outgoing personality

Languages

Spanish
Limited Working

Timeline

Sales Associate/Cashier

Goodwill Houston Tx
01.2025 - 09.2025

High School Diploma -

Montgomery High School