Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Internal Operations Coordinator
Clifton Larsen Allen LLP
10.2022 - Current
Front Office Administration: Answer phones, as needed (coordinate with other offices).
Manage front desk hosting for clients and guests. Manage parking needs for guests.
Coordinate all mailing including UPS and certified and add charges to billing system by client.
Coordinate office maintenance and maintain production room including all supplies & copier needs.
Assemble, mail, file, deliver, and e-file tax returns
Prepare and e-file tax extensions
Proactively manage database and workflow systems to ensure accurate maintenance of client data
Set up new clients in multiple software systems
Respond to client needs on behalf of tax teams as needed to assist in time and workflow management
Participate in local, regional, and firmwide teams to serve our clients
Tax form management, collect and process in a timely manner
Prioritizes and is resourceful in completing tasks through multi-tasking and utilizing creative thinking
Works well with time sensitive projects and adaptable to specific deadlines
Leads with strong communication and demonstrates effective interpersonal skills
Drives change and efficiencies within the team
Completes and manages workflow functions with the ability to expand with experience
Possesses strong technology skills with an ability to adapt to changes and new programs
Understands and can support all administrative functions within a group and an office
Produces quality, professional internal and client-facing documents
Implements firm and office processes and procedures with direction from the Operations Director
Proactively manages database and workflow systems to ensure accurate maintenance of client data
Sets up new clients in multiple software systems
Responds to client needs on behalf of various teams as needed to assist in time and workflow management
Sales Associate
Calma
05.2021 - 06.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Kept up to date on sales and new products
Reached monthly sales goals
Front Desk Manager
Krav Maga Worldwide
01.2017 - 06.2021
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Responded to telephone, email and in-person inquiries .
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Manager: Design and Delivery Resilience Programs at Kaiser Permanente Educational TheatreManager: Design and Delivery Resilience Programs at Kaiser Permanente Educational Theatre