Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ruby Hope McMahon

Belmont

Summary

Spirited Coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.

Overview

11
11
years of professional experience

Work History

Coach

Walmart
02.2023 - Current
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Boosted associate confidence through personalized training and continuous feedback.
  • Improved team cohesion by fostering a supportive environment.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall improvement.

Team Lead

Walmart
02.2021 - 02.2023
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

General Store Manager

Dollar General Stores
01.2013 - 01.2019
  • General Store Manager of the 3 highest volume stores in the eastern Ohio district for Dollar General (2013-2019)
  • Training Store Manager (2017-2019) and inventory preparation team
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
  • Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
  • Enhanced store profitability by implementing effective inventory management and pricing strategies.
  • Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
  • Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Developed targeted marketing campaigns to drive foot traffic and increase sales during key promotional periods.
  • Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
  • Refined staffing schedules based on sales patterns, ensuring adequate coverage during peak hours without excess labor costs.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

High School Diploma -

Shasta High School
Redding, CA
05.1998

Skills

  • Planning
  • Leading
  • Organizing
  • Designing
  • Delegating
  • Supporting
  • Communicating
  • Scheduling
  • Employee Retention
  • Shrink reduction
  • Performance Evaluation
  • Hiring

Accomplishments

  • DG Task Force Award 2018
  • 2 Store Remodels
  • 2 Assistant Managers trained and installed as General Managers
  • 3 other General Managers trained
  • Increased store sales in the 2 highest volume stores I managed
  • Decreased shrink in 2 of the 3 stores managed
  • 1 Grand Opening

Timeline

Coach

Walmart
02.2023 - Current

Team Lead

Walmart
02.2021 - 02.2023

General Store Manager

Dollar General Stores
01.2013 - 01.2019

High School Diploma -

Shasta High School

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Ruby Hope McMahon