Ruby Rojas
Victoria
Summary
Dynamic leader with proven expertise in staff supervision and food safety compliance, honed at Yummy Finds and other notable organizations. Excelled in enhancing customer satisfaction and reducing waste, showcasing strong organizational skills and a commitment to quality. Skilled in Microsoft Excel and adept at fostering team coordination, I consistently ensure top-notch service and operational efficiency.
Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Yummy Finds
04.2022 - 02.2025
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Quality Assurance Inspector
Berry Global Plastics
02.2020 - 10.2021
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Used calipers and micrometer measuring instruments.
- Kept detailed records of quality and imperfect products.
- Identified where product issues were coming from and rectified issues.
- Removed imperfect products from shipment line.
Caretaker
Daybreak Community Services
08.2019 - 01.2021
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
High School Diploma -
Victoria East High School
Victoria, TX05-2016
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Food safety compliance
- Food storage
- Point of sale systems
- Customer service
- Microsoft Excel
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Food Service Supervisor
Yummy Finds
04.2022 - 02.2025
Quality Assurance Inspector
Berry Global Plastics
02.2020 - 10.2021
Caretaker
Daybreak Community Services
08.2019 - 01.2021
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- ServSafe Food Handler's Certification
High School Diploma -
Victoria East High School
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