Ruce Ralph
Huntington Beach,CA
Summary
Dynamic Sales Manager with a proven track record at Econo Lube N Tune, enhancing customer satisfaction and loyalty through exceptional relationship building and client management. Skilled in market research and sales operations, I spearheaded strategies that significantly increased sales revenue. My leadership fostered team cohesion and optimized profitability, embodying a blend of motivational coaching and analytical prowess.
Performance-oriented Sales Leader offering exceptional record of achievement over 20 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
9
9
years of professional experience
Work History
Sales Manager
Coastline Auto Care.
02.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Sales Manger
Econo Lube N Tune
05.2018 - 11.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
Mechanic
Auto House Europe
08.2015 - 09.2017
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Education
High School Diploma -
Estanica High School
Costa Mesa, CA06-1984
Skills
- Market research
- Relationship building
- Product knowledge
- Profitability optimization
- Sales process
- Sales operations
- Goals and performance
- Client relationship management
- Salesforce
- Sales tracking
- Positive and upbeat
- Staff management
Timeline
Sales Manager
Coastline Auto Care.
02.2021 - Current
Sales Manger
Econo Lube N Tune
05.2018 - 11.2020
Mechanic
Auto House Europe
08.2015 - 09.2017
High School Diploma -
Estanica High School
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