Ruchal Smith

• Successfully manage multiple proposals and contracts, driving profitability and ensuring customer satisfaction—resulting in 126% of sales goals and 140% of margin goals for 2024. Manage and oversee multiple active contracts, regularly assessing performance, profitability, and competitiveness to ensure ongoing alignment with business objectives and market conditions.
• Achieved 51% year-over-year growth in territory sales by consistently exceeding all quarterly targets for sales and margin in 2024.
• Conduct ongoing industry market analysis, monitoring developments and competitor movements to refine strategy and maintain a competitive operational edge.
• Collaborate with Legal, Risk Management, Procurement, and cross-functional teams to ensure all contractual terms align with compliance standards, risk policies, and operational requirements
• Evaluate active contracts regularly to ensure profitability, competitiveness, and compliance through detailed performance analysis and reporting.

• Assessed inventory and demand forecasting practices, identifying key gaps to improve accuracy and support sourcing strategies.
• Worked with cross-functional teams to analyze current processes and recommend efficiency improvements.
• Evaluated potential suppliers for capability, fit, and compliance with project requirements.
• Created a supplier selection framework to enhance forecasting and inventory control.
• Led RFQ/RFP preparation, evaluation, and presented recommendations to leadership.
• Participated in vendor demos and assessments to ensure alignment with business needs.
• Collaborated with stakeholders to align forecasting goals with operational objectives.

• Managed supplier performance and ensured adherence to agreements, regularly evaluating supplier capabilities to support operational needs and adjusting sourcing strategies accordingly.
• Cultivated and maintained strong relationships with internal stakeholders and external suppliers, ensuring effective communication and alignment on procurement and operational goals.
• Tracked and reported key procurement metrics, providing data-driven analysis and recommendations to supervisors to support continuous operational improvements.

• Provided administrative support to senior management, preparing detailed monthly reports for review and decision-making.
• Created and updated spreadsheets and visuals to analyze trends in marketing, purchasing, sales, and competition, supporting strategic decision-making.
• Monitored project progress by establishing and managing plans and budgets and evaluating performance against objectives to ensure timely and on-budget completion.
• Planned and organized company conferences and events, coordinating with internal teams and external vendors. Managed all aspects of executive travel arrangements for external conferences, including registrations, transportation, accommodations, and gathering necessary information for a seamless experience.

• Led and mentored a team, providing coaching and training to improve performance and ensure alignment with sales goals and customer satisfaction standards.
• Oversaw in-store facility projects—including equipment installations, renovations, and upgrades—ensuring minimal disruption, operational continuity, and alignment with facility standards and business goals.
• Participated in annual building and food safety trainings to stay current on safety protocols, supporting a secure environment for both guests and staff and ensuring compliance with facility standards.
• Oversaw renovation projects, including upgrades to electronic systems (registers, scanners) and the implementation of self-checkout stations, ensuring seamless integration with facility operations and minimal disruption to daily activities.
• Achieved annual sales of $4 to $12 million, leveraging demand forecasting and inventory analysis to maintain product availability and meet customer needs. Regularly conducted item quantity research to ensure optimal stock levels.
• Served as a district trainer for new employees and managers, focusing on department ownership, customer service, and leadership, directly contributing to improved operational efficiency.

• Communicated daily goals and coordinated activities for a team of 20–40 members, assigning balanced workloads to optimize performance while motivating the team to meet productivity, safety, quality, and job knowledge objectives—all while minimizing risk of overexertion or injury.
• Collaborated with cross-functional teams to enhance operational efficiency, fostering an inclusive environment that valued diverse perspectives and backgrounds.
• Assisted in developing and maintaining performance plans, identifying areas for improvement and generating creative solutions to streamline processes and enhance productivity.
• Ensured service level requirements were met throughout the supply chain, from vendors to distribution centers and stores, maintaining high standards of quality and efficiency.
• Advocated for a safe workplace, supporting safety training initiatives and ensuring accident preparedness to maintain a secure environment for all team members.