Hi, I’m
Ruchelle Deuzan
Dallas,GA
Summary
A seasoned professional with over 30 years of experience across various roles, including Dispatcher, Bank Teller, and Accounting Assistant. Recognized for a strong track record of accuracy, reliability, and exceptional customer service. Demonstrates proficiency in managing financial transactions, providing administrative support, and excelling in fast-paced environments. Committed to community service, actively volunteering at local food pantries and contributing to church administration. Known for excellent organizational skills, effective communication, and a problem-solving mindset, making her a valuable asset to any team.
Overview
33
years of professional experience
1
Certification
Work History
SRD Transport LLC, Dallas, GA
Co-Owner/Assistant Manager/Dispatcher
2012.04 - Current (12 years & 5 months)
Job overview
- Keeping track of dispatched orders, delivery routes of truck drivers, route adjustments, and pickup/delivery timelines to ensure that they meet all requirements for safety, efficiency, and compliance with applicable regulations.
- Creating dispatch documents, along with generating invoices and freight bills.
- Monitoring truck repairs and ensuring their regular maintenance.
- Analyzed performance data to identify trends, measure progress, and inform decision-making.
Kroger, Dallas, GA
Scan Coordinator/Cashier
2022.04 - 2022.07 (3 months)
Job overview
- Implement accurate and timely price changes, additions, and deletions for new and existing items.
- Sort, log, and distribute price change paperwork, labels, and tags.
- Assist with store pricing audits.
- Follow all company policies and procedures in regard to safety.
- Tender customer transactions in quick and efficient manners and provide exceptional customer service.
Boston Market, Boca Raton, FL
Cashier/Customer Service
2001.11 - 2004.12 (3 years & 1 month)
Job overview
- Provided excellent customer service while utilizing suggestive selling techniques.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced daily transactions on a computerized point-of-sale system.
- Handled customer complaints in a professional manner to ensure satisfaction.
National Commercial Bank Jamaica Limited, Spanish Town, Jamaica
Bank Teller/Customer Service Representative
1996.01 - 2001.01 (5 years)
Job overview
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services, and other banking needs.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
Universal Freight Handlers, Kingston, Jamaica
Accounting Assistant
1996.01 - 1996.06 (5 months)
Job overview
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Reconciled bank accounts on a regular basis.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Assisted with payroll processing by entering employee hours into the system.
Urban Design Associates, Kingston, Jamaica
Secretary's Assistant
1991.07 - 1992.10 (1 year & 3 months)
Job overview
- Answered and screened incoming calls.
- Sorted and distributed incoming faxes, letters, and emails, and filed documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Organized travel and communicated meeting schedules for the manager.
Education
Northern Caribbean University , Mandeville
Associate's degree from Business Administration
06.1995
St. Catherine , St. Catherine, Jamaica
High school diploma or GED
1991-07
Skills
- Dispatch Coordination
- Operations Management
- Updating logs
- Customer Service
- Bookkeeping
- Check processing
- Volunteer Coordination
- Church Administration
Certification
- 40 Hour RBT Training - Autism Partnership Foundation, 01/15/2023 - 07/12/2023, APF-1689177476-25666-339989
- Intermediate Airline Training - Columbus Travel Training Centre, 08/07/1995 - 10/26/1995
References
References available upon request.
Timeline
Scan Coordinator/Cashier
Kroger
2022.04 - 2022.07 (3 months)
Co-Owner/Assistant Manager/Dispatcher
SRD Transport LLC
2012.04 - Current (12 years & 5 months)
Cashier/Customer Service
Boston Market
2001.11 - 2004.12 (3 years & 1 month)
Bank Teller/Customer Service Representative
National Commercial Bank Jamaica Limited
1996.01 - 2001.01 (5 years)
Accounting Assistant
Universal Freight Handlers
1996.01 - 1996.06 (5 months)
Secretary's Assistant
Urban Design Associates
1991.07 - 1992.10 (1 year & 3 months)
Northern Caribbean University
Associate's degree from Business Administration
St. Catherine
High school diploma or GED
- 40 Hour RBT Training - Autism Partnership Foundation, 01/15/2023 - 07/12/2023, APF-1689177476-25666-339989
- Intermediate Airline Training - Columbus Travel Training Centre, 08/07/1995 - 10/26/1995
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