Ruchi Pandey
Chesterbrook,United States
Summary
Results-driven Quality Analyst with a strong foundation in Agile software development and a proven track record in product ownership. Eager to transition into a full-time Product Manager role. Over 9 years of experience driving quality and collaboration throughout the product lifecycle, from initial concept to user acceptance testing and launch readiness. Skilled at operating as a proxy Product Owner, collaborating closely with engineering, design, and business teams to define features, prioritize backlogs, and translate client feedback into high-value deliverables. Dedicated to delivering customer-centric solutions and measuring product success through key performance indicators.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Quality Assurance Analyst
SEI Investments Company
08.2015 - 03.2024
- Acted as proxy Product Owner in an Agile team, managing product backlog prioritization and defining user stories with clear acceptance criteria.
- Ensured alignment of deliverables with business goals by leading stakeholder demos and facilitating cross-team communication.
- Developed product documentation to communicate upcoming features, roadmaps, and enhancements to internal teams.
- Collaborated with cross-functional teams including development, QA, design, and business stakeholders to define feature scope and acceptance criteria.
- Created functional specifications, user stories, and process workflows to ensure smooth and traceable project execution.
- Ensured alignment of test requirements with evolving business needs and technical specifications to maintain delivery quality.
- Defined and implemented test strategies, test plans, and quality frameworks aligned with Program Increment (PI) goals.
- Estimated testing scope, effort, and resourcing for feature and release-level deliverables in coordination with product timelines.
- Served as dedicated QA for a high-visibility Agile team supporting SEI’s Investment Banking and Advisors applications.
- Developed and executed comprehensive test plans to validate software quality, performance, and regulatory compliance.
- Designed, documented, and implemented QA procedures and testing standards across environments and platforms.
- Conducted manual and automated testing to validate application functionality in multiple deployment environments.
- Identified, documented, and tracked defects through resolution using issue tracking systems and collaboration tools.
- Conducted root cause analysis (RCA) and implemented proactive strategies to minimize recurring defects.
Quality Assurance Analyst
Assurant Solutions
01.2015 - 07.2015
- Developed test scripts and test cases ensuring comprehensive product feature coverage in an Agile environment.
- Executed Regression, System, UAT, and Usability testing.
- Designed and executed Migration test cases to check data consistency between source and target databases.
- Performed post-migration validation and reconciliation with business users.
- Performed Time Box testing for production validation/support.
- Created, managed, and tracked defects till closure.
- Tested Web Services Integration using SOAP UI to validate communication between systems.
- Provided business unit demos for completed user stories and features.
- Maintained documentation on Confluence and supported production releases.
BA/QA
InfoBeans Systems Pvt. Ltd.
05.2011 - 12.2013
- Acted as a liaison between business and technical teams, translating business needs into functional requirements.
- Conducted requirement analysis and collaborated with stakeholders to refine specifications.
- Created high-level test outlines, Test Strategies, and Test Cases with client walkthroughs.
- Tested units and system as a whole manually.
- Performed Test Artifact Reviews (Self-Review, Peer-to-Peer).
- Ensured real-world usability before deployment.
- Provided support for Test Closure Activities (Lessons Learned, Knowledge Documents, and Summary Reports).
Manual Tester
Tulip Telecommunications Ltd.
01.2010 - 04.2011
- Analyzed business requirements (BRD, FRD) for network provisioning, CRM and OSS.
- Participated in product design reviews throughout the SDLC.
- Conducted manual regression testing after every telecom product upgrade.
- Conducted Root Cause Analysis (RCA) for network failures.
- Ensured Requirement Traceability Matrix (RTM) for full coverage.
Education
Post Graduate Diploma - Business Management
Indira School of Business Studies
04.2010
Bachelors of Foreign Trade - International Business
MIT School of Business
04.2007
Skills
- Microsoft SQL, API Testing, n8n, Backend/Database Testing, GUI Testing, Regression, Functional, Integration
- Scrum, Sprint Planning, Retrospective, Sprint Review, Gap Analysis
Certification
- ISTQB Certified Tester
- Certified in "La Salle Matrix Thinking" Study Series & Assignments
Timeline
Sr. Quality Assurance Analyst
SEI Investments Company
08.2015 - 03.2024
Quality Assurance Analyst
Assurant Solutions
01.2015 - 07.2015
BA/QA
InfoBeans Systems Pvt. Ltd.
05.2011 - 12.2013
Manual Tester
Tulip Telecommunications Ltd.
01.2010 - 04.2011
Bachelors of Foreign Trade - International Business
MIT School of Business
Post Graduate Diploma - Business Management
Indira School of Business Studies
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