RUCHI RAJPUT
Little Elm,TX
Summary
Professional transaction specialist with proven track record in managing and coordinating complex transactions with 7+ years of experience in real estate, covering title & escrow, acquisitions, dispositions, asset management, and closing activities. Strong focus on team collaboration, ensuring seamless communication and adaptability to changing needs. Skilled in document preparation, contract management, and client relations. Known for reliability and delivering results efficiently.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Transaction Coordinator
Redfin Corporation
01.2022 - Current
- Adept at balancing several projects and contracts in a demanding, fast-paced environment and rapidly changing Real estate world.
- Successfully closed 650+ transactions in 2 years
- Accountable for reconciling and auditing the closing process with external title and closing vendors, as well as with the closing teams of outsourced partners.
- Expedited closing times through proactive communication with agents, clients, third-party vendors, lender and title companies to ensure collaborative mindset and team success resulting in company-wide benefits.
- Assisted in training new team members on latest real estate regulations, company protocols, software usage, and best practices for transaction coordination.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Consult & coordinate with sellers for all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities for their listings
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Enabled smoother transactions by establishing preferred providers list for inspections, legal services, and repairs, reducing decision-making time for clients.
Transaction Manager
Zillow Group
06.2021 - 12.2021
- Comfortable overseeing transactions in multiple states (CA, TX, CO, AZ, FL etc) and building process and oversight to ensure quality outcomes
- Managed complex transactions for high-profile clients, ensuring timely completion and client satisfaction.
- Promotes and exercise external customer service, as well as maintain close working relationships with operational peers to ensure a seamless transaction experience
- Liaison with technology teams to provide subject matter expertise and feedback for product development
- Manages and coordinates all aspects of our buy and sell-side real estate transactions
- Manages and build out a quickly growing team of Transaction Associates and Specialists
- Ensures timeliness for all of our purchases and that we never miss a closing date due to internal process
- Creates quality control processes and ensure regulatory compliance for documentation
- Review, interpret and respond to operational reporting data to provide pipeline and performance transparency, maintain load balance, and manage key results and vendor service levels
- Direct feedback loop with underwriting, treasury, or other subject areas as needed to ensure accurate recording of asset data during and following transactions
- Use business judgment to optimize customer service, protect the company's investments, limit exposure and maximize returns, including, but not limited to, making decisions on: HOA documents and restrictions, title commitments, taxes, leases, and disclosures
- Delegate or manage transactions when direct reports are out of the office
- Runs an operation that delivers a stellar experience for our agents and clients
- Identifies risks to a given transaction and work with counter-parties to eliminate those risks
- Solve with creativity and a sense of urgency any problems that arise
- Oversees and audit agreements, contracts and amendments for transactions
- Oversees the coordination between our internal team, real estate agents, buyers, sellers, title and escrow companies, and lenders to ensure we close in a timely manner
- Monitor and validate disbursement and receipt of funds and fee payments.
Transaction Coordinator
Redfin Corporation
03.2020 - 06.2021
- Provide lead support to Listing and/or Transaction Coordinators, as directed by management
- Ongoing shadowing, coaching and development (documentation/manual creation)
- Onboarding - Shadowing the first 3-5 deals with new coordinator/new agent
- Coverage management
- Deal auditing
- New feature rollout communication
- Load balancing in tandem with Support Manager
- Provide coordination support to Redfin clients, agents, photographers, and associate agents
- Provide real estate guidance, customer service coaching, and business expertise as needed
- Work with client(s), agents, photographers and associate agents to schedule photoshoots and 3D scans
- Schedule installation of lockboxes and exterior Redfin signage
- Work with clients and listing agents to schedule open houses
- Collect and input data into appropriate MLS system; verify for accuracy before activating the listing
- Create and order marketing materials to be delivered to the listing
- Review paperwork and make sure it is filled out thoroughly and completely before dispersing to all parties involved in the transaction
- Ensure all service providers are meeting their required deadlines for the client (home inspector, lender, title company)
- Stay in contact with the client and be the main point of contact for paperwork or anything logistics related
- Go above and beyond tying together any loose ends related to the transaction and ensuring the client's file is complete before closing
- Other duties as assigned.
Assistant Real Estate Manager- Property Management
Rocket Engine Realty LLC
09.2015 - 02.2020
- Inspecting properties and arranging for repairs and new materials as required
- Advertising vacant properties and hiring a leasing agent to find tenants as needed
- Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
- Increased property occupancy rates by implementing effective marketing strategies and conducting thorough tenant screenings.
- Investigating and resolving property complaints and rental violations
- Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
- Managed tenant relations for improved satisfaction and retention, addressing concerns promptly and efficiently.
- Reporting the property’s financial status, occupancy and expiring leases to property owners
- Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
- Consult with various vendors for marketing materials, promotions and general contracting jobs and supervise the chosen ones.
- Update and maintain property condition reports with respect to roofs, HVAC units, parking lot, etc.
- Maintain a file of Certificates of Insurance for both tenants and vendors.
Recruitment Manager
Ars International Limited
08.2014 - 05.2015
- Heading Talent Acquisition and responsible for complete recruitment life cycle
- Planning human resource requirements in consultation with heads of different functions and conducting selection interview
- Strategic lead to team of 10 people for effective use of sources of recruitment i.e
- Employee referrals, external referrals, portals, job posting, campus, databank, advertisements and walk -in
- Identifying and analyzing external trends which influence recruitment and working with the Heads to develop comprehensive workforce plans and budgets.
Sr. Executive Client Recruitments
ArCent Global HR
04.2008 - 06.2013
- Team Management: Leadership, direction and management of 2-3 recruiters team in achieving their revenue target
- Individually working on Sr Level Requirements
- Detailed analysis of requirements received from the client and assigning them to my recruitment team and taking it to end stage
- Client Interaction: Interacting with the clients for the updated requirements, getting the feedback from the clients
- Updating the records in internal database
- Meeting clients on regular basis to discuss the status of candidates and urgent requirements
- Successfully handled requirements for Managerial level & above
- Sourcing and short listing: Interacting with the clients & taking the detailed requirements
- Sourcing the profiles from Job Portals/References/Database/Head hunting
- Short listing Profiles with maximum accuracy, those suits the requirement
- Preliminary screening/short listing of candidates done by means of telephonic and face-to-face interviews
- Candidate Validation: Validating the candidates based on their Skill sets, CTC, Communication Skills and notice period and choosing the right candidate for the requirement
- Scheduling the candidates for interviews
- Coordinating the interview process
- Follow up: Follow up with the candidate and the client, until the candidate is placed
- Database management of candidates
- Hands-on knowledge of End-to-End recruitment process
- Other Responsibilities: Reference checking of selected candidates
- Maintaining data about the Interview schedules, offered candidates, pending joiners, current open positions and status of the candidates in MS Excel
- Database Management
- Review Team's Performance weekly and submit reports to the Team Managers
- Designing & coordinating induction for new recruiters
- Interacting with new recruiters solving their queries.
Education
MBA - HR and IT
Lucknow University
Lucknow, India01.2002
Bachelor's - Physics and Math
Lucknow University
01.1999
Skills
- Relationship building and management
- Expertise in complete life cycle of a transaction
- Attention to detail
- Time and Team management
- Organizational skills for Multitasking Capability
- Customer service
- Efficiency in property research, rental and sales analysis
- Skilled in writing one to four family contracts; lease agreements and amendments
- Document Coordination and File management
- Process improvement
- Escrow and lender coordination
- Advanced Mathematics and technical aptitude
- Problem-solving abilities
Certification
Texas Real Estate License
Languages
English
Native or Bilingual
Hindi
Full Professional
Timeline
Transaction Coordinator
Redfin Corporation
01.2022 - Current
Transaction Manager
Zillow Group
06.2021 - 12.2021
Transaction Coordinator
Redfin Corporation
03.2020 - 06.2021
Assistant Real Estate Manager- Property Management
Rocket Engine Realty LLC
09.2015 - 02.2020
Recruitment Manager
Ars International Limited
08.2014 - 05.2015
Sr. Executive Client Recruitments
ArCent Global HR
04.2008 - 06.2013
Bachelor's - Physics and Math
Lucknow University
MBA - HR and IT
Lucknow University
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