Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rudchelle Petit

Coral Springs,FL

Summary

Detail-oriented customer service professional offering a proven history of transforming obstacles into guest satisfaction and loyalty. Aiming to utilize more years of guest service experience to bring immediate value to the company.

Overview

11
11
years of professional experience

Work History

Patient Service Specialist

Cleveland Clinic
Weston, FL
11.2023 - Current
  • Greeted patients upon arrival and verified patient information.
  • Provided assistance with completing paperwork, such as insurance forms and medical history.
  • Answered incoming calls and responded to inquiries in a timely manner.
  • Scheduled appointments and managed patient records using electronic health record software.
  • Processed payments from patients, including cash, check, or credit card transactions.
  • Verified patient coverage prior to appointment scheduling.
  • Collected co-pays at time of visit according to office policy.

Guest service agent

Spirit Airline
02.2017 - 09.2021
  • Printed itineraries and tickets for passengers each day.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Teller

Wells Fargo
02.2015 - 07.2016
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.

Sale Associate

Macys
02.2013 - 04.2016
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

Dillard’s
07.2016
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Associate Degree - Biology

Broward College, Florida Atlantic University
05.2016

Skills

  • Skills & Abilities
  • Sales
  • Customer service and Teller experience
  • Communication
  • Ability to communicate with other on the phone
  • speak four different languages
  • Interpretation and Translation Services

Languages

French
Native/ Bilingual

Timeline

Patient Service Specialist

Cleveland Clinic
11.2023 - Current

Guest service agent

Spirit Airline
02.2017 - 09.2021

Sales Associate

Dillard’s
07.2016

Teller

Wells Fargo
02.2015 - 07.2016

Sale Associate

Macys
02.2013 - 04.2016

Associate Degree - Biology

Broward College, Florida Atlantic University

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Rudchelle Petit