Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruddy Alvarez

High Bridge,NJ

Summary

Proven leader in the hospitality industry, adept at driving operational efficiency and team management. At Circa Restaurant, I spearheaded initiatives that significantly enhanced customer engagement and financial performance. Skilled in business marketing and excellent communication, I successfully expanded service offerings and optimized inventory control, contributing to a robust increase in revenue and customer satisfaction.

Overview

20
20
years of professional experience

Work History

Restaurant Owner/Operator

Circa Restaurant
11.2005 - Current
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
  • Boosted revenue through targeted marketing campaigns, special events, and promotions.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
  • Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
  • Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
  • Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
  • Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
  • Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily activities of restaurant and [Number] employees.

Restaurant Manager

Ocino Restaurant
09.2004 - 11.2005
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Increased sales during off-peak hours by creating and promoting special offers.
  • Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
  • Strengthened restaurant reputation with launch of innovative marketing campaigns.
  • Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.

Education

Bachelor of Arts - Business

Kean College
Union, NJ

Skills

  • Operational efficiency
  • Team management
  • Online ordering management
  • Inventory control and record keeping
  • Small business operations
  • Customer engagement
  • Operations management
  • Business operations expertise
  • Performance improvement
  • Sales proficiency
  • Sales expertise
  • Business planning
  • Business marketing
  • Marketing strategy implementation

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Owner/Operator

Circa Restaurant
11.2005 - Current

Restaurant Manager

Ocino Restaurant
09.2004 - 11.2005

Bachelor of Arts - Business

Kean College

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Ruddy Alvarez