RUDDY A. MARTINEZ
Miami,FL
Summary
Cybersecurity and Cloud Security professional specializing in requirements engineering and system authorization. Experience includes enhancing operational efficiency through comprehensive risk management and data analysis. Strong ability to facilitate communication and collaboration among stakeholders to drive project success.
Overview
1
1
Certification
14
14
years of professional experience
Work History
IT SPECIALIST (POLICY AND PLANNING/PLCYPLN)
U.S. Department of Veterans Affairs
, United States
04.2023 - Current
- Led requirements analysis for enterprise VA OIT initiatives by translating stakeholder needs into detailed functional, technical, and compliance requirements.
- Partnered with EPMO, Privacy Service, Cybersecurity Engineering, Enterprise Architecture, and PMO teams to validate system requirements against enterprise standards, incorporating security, privacy, Section 508, and applicable NIST guidance to ensure alignment with VA's risk and governance expectations.
- Facilitated workshops, interviews, and user-story refinement sessions with business owners, field stakeholders, developers, and analysts to build acceptance criteria and maintain bi-directional traceability, increasing project readiness and reducing rework requirements.
- Analyzed program budgets, acquisitions data, and performance trends across multiple portfolios using Power BI, Excel, and Tableau, identifying risks, resource gaps, and operational inefficiencies that strengthened leadership decision-making and improved funding accuracy.
- Supported lifecycle governance activities by contributing to milestone reviews, phase gates, QA processes, and RMF-adjacent assessments affecting technical requirements, producing well-supported variance reports and corrective recommendations for senior leadership.
- Developed structured presentations, policy-support documents, and executive briefings on IT, privacy, and risk matters, enhancing communication flow across program offices and clarifying project impacts and operational outcomes for stakeholders.
- Managed processes and tools that facilitated identification, documentation, and access to capital information content while ensuring confidentiality, integrity, and availability per GPO administration policies.
Information Technology Specialist Network Security (Series 2210)
Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP)
Miami, United States
04.2019 - 04.2023
- Conducted cybersecurity threat analyses and investigated network performance issues using Cisco monitoring tools and Splunk log analytics, identifying vulnerabilities and trends that informed mitigation actions to enhance compliance with FISMA and NIST SP 800-53.
- Supported system authorization and compliance activities by reviewing directives, assessing policy impacts, and tracking Assessment & Authorization (A&A) status in RSA Archer, ensuring accurate documentation of security posture and alignment with NIST SP 800-37, OMB A-130 and continuous monitoring requirements.
- Evaluated and implemented new hardware, software, and network technologies using CISAs Approved Products List (APL), developing technical documentation, SOP updates, and enterprise change requests that improved system performance and strengthened compliance with CBP infrastructure policies.
- Provided SME-level guidance during major outages and network incidents, collaborating with federal, state, and commercial partners to restore operations, enhance resilience, and reduce downtime across high-visibility transportation hubs.
- Led daily IT operations supporting more than 400 onsite users across the Port of Miami and Miami International Airport, maintaining and troubleshooting enterprise network infrastructure, routers, and switches to ensure uninterrupted mission-critical operations.
- Resolved over 2,000 ServiceNow incidents with a 100% customer satisfaction rate by delivering expert end-user support, diagnosing multi-layer technical issues, and coordinating escalations with CBP NOC, AT&T, Verizon, Miami-Dade County, and external contractors.
- Managed acquisition, testing, integration, installation, and maintenance of IT systems and services, implementing network resolution and enabling secure telework connectivity to support organizational objectives.
IT SPECIALIST (CUSTSPT)
U.S. Department of Veterans Affairs (VA)
Washington, United States
11.2012 - 03.2019
- Accomplished IT Specialist with extensive experience on delivering Tier l-lll support, servicing over 3,900 ServiceNow tickets with 100% resolution while providing expert troubleshooting across enterprise Windows, LAN/WAN, DNS, VPN AND Active Directory Environments.
- Serviced more than 3,900 ServiceNow tickets by resolving hardware, software, mobile device, VPN, and account-access issues across multi-domain Windows environments and enterprise applications including Microsoft Exchange and SQL-supported workflows.
- Delivered LAN/WAN, DNS, VoIP, and telecom support for enterprise users by installing, configuring, and maintaining workstations, network components, and video teleconferencing systems, ensuring consistent connectivity across VA business lines.
- Managed user access through HSPD-12 identity verification, Group Policy assignments, and encryption support using Symantec Endpoint Encryption while conducting proactive patching and remediation of VA-networked devices to strengthen system confidentiality, integrity, and availability.
- Monitored endpoint health and assisted with continuous monitoring activities while documenting security procedures and supporting analysts and business units in troubleshooting access, auditing, and data application needs to enhance compliance with organizational security policies.
- Supported development and maintenance of Agency's Call Center ATO package by contributing to CONOPS documentation, assisting with FIPS 199 impact categorizations, and coordinating with system owners and security teams to update control evidence and status records.
Education
Master of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH11-2025
Bachelor of Science - Business Technical Management
DeVry University
Chicago, IL06-2013
Skills
- AI governance
- Risk management framework (NIST 800-37/53)
- Cybersecurity
- Enterprise architecture alignment
- Requirements engineering
- Portfolio and budget analysis
- System authorization and ATO
- Data analytics (Power BI, Tableau)
- Cloud security
- Identity and access management
- Technical writing
- Stakeholder engagement
- Section 508 compliance
- Cybersecurity fundamentals
- Network management
Certification
- SecAI+
- AIGP (AI Governance)
- Security+
- Azure Cloud Security
- CISA
- CISM
- CRISC
- ISO/27001 Auditor
- PMP
Timeline
IT SPECIALIST (POLICY AND PLANNING/PLCYPLN)
U.S. Department of Veterans Affairs
04.2023 - Current
Information Technology Specialist Network Security (Series 2210)
Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP)
04.2019 - 04.2023
IT SPECIALIST (CUSTSPT)
U.S. Department of Veterans Affairs (VA)
11.2012 - 03.2019
Master of Science - Cybersecurity
Southern New Hampshire University
Bachelor of Science - Business Technical Management
DeVry University