Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AdministrativeAssistant

RUDEL ANDERSON

Laurelton, NY,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience

Work History

Field Trainer, Local Trainer, FIT Representative

Delta Air Lines, JFK
Jamaica, Queens, NY
04.2024 - Current
  • Developed and implemented training programs for new and returning to work employees.
  • Monitored employee performance on the job to ensure compliance with standards and best practices.
  • Assessed effectiveness of existing training materials and methods, making modifications as needed.
  • Analyzed feedback from participants to measure success of trainings and determine areas for further development or improvement.
  • Maintained accurate records of all trainings conducted, including time and attendance rosters.
  • Explained goals and expectations required of trainees.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Created and offered additional materials to enhance training namely OJT Jet bridge training
  • Collaborated with management to plan special events
  • Assisted with the recruiting of new employees.
  • Facilitated workshops designed to increase knowledge base among employees and customer interactions.
  • Responded promptly to customer inquiries and complaints in a professional manner.
  • Processed payments from customers by credit cards accurately according to company guidelines.
  • OJT for customer processing, Flight Processing and Baggage Federal Immigration processes

Shift Supervisor

Birch Family Services
Manhattan, NY
07.2014 - 11.2023
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies and food items.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Created work schedules for staff while adhering budget constraints.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Collaborated with management to plan special events or promotions.

Education

Bachelor of Science - Nursing

International Unversity College of The Caribbean
Kingston, Jamaica
05-2012

High School Diploma -

St Hugh's High School
Kingston, Jamaica, W.I
05-2004

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

Western Governors University
Salt Lake City, UT

SIX SIGMA - GREEN BELT

Delta Air Lines
JFK

Skills

  • Training delivery
  • Assignment Delegation
  • Mentoring abilities
  • Job Skill Building
  • Group Discussion Facilitation
  • Employee Interviewing
  • Attention to Detail
  • Orientation and Onboarding
  • Team Collaboration
  • OJT Materials Development
  • Compliance Training
  • Corporate Training Programs
  • Team building
  • Business Administration
  • Written Communication
  • Excellent Communication
  • Task Prioritization
  • Public Speaking
  • Team Building
  • Problem-solving abilities

Affiliations

  • Fundraising
  • Teambuilding

Timeline

Field Trainer, Local Trainer, FIT Representative

Delta Air Lines, JFK
04.2024 - Current

Shift Supervisor

Birch Family Services
07.2014 - 11.2023

Bachelor of Science - Nursing

International Unversity College of The Caribbean

High School Diploma -

St Hugh's High School

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

Western Governors University

SIX SIGMA - GREEN BELT

Delta Air Lines

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RUDEL ANDERSON