Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Work Availability
Work Preference
Software
Rudelene  Josil

Rudelene Josil

Pickerington,OH
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Logistic Manager position. Ready to help team achieve company goals. Service-focused Transportation Manager with superb background in logistics management. Highly skilled at efficiency management, cost reduction and performance maximization. Dedicated to continuous productivity improvements through training as well as timely and efficient transportation operations. Stellar problem-solving and critical thinking skills.

Overview

13
13
years of professional experience
1
1
Certification
1
1
Language

Work History

Transportation Area Manager

Amazon.Inc
04.2023 - 05.2024
  • Continuously assessed transportation processes and procedures to identify areas of potential risk, implementing corrective measures as needed to maintain safe working environment.
  • Promoted sustainability within transportation operations by implementing eco-friendly practices such as minimizing idle time at loading docks or opting for more fuel-efficient vehicles when feasible.
  • Oversaw fleet management activities, ensuring optimal vehicle utilization and timely maintenance services for uninterrupted operations.
  • Implemented standard work policies and instituted team leadership processes to streamline operational logistics.
  • Supervised assigned drivers and administered counseling, reviews and disciplinary action in adherence with company policy.
  • Conducted regular performance reviews of transportation personnel, identifying areas for professional development opportunities or improvement plans.
  • Managed team of drivers, fostering positive work environment that encouraged collaboration and high performance.
  • Liaised with management staff to streamline product flow.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Oversaw team of four drivers by reviewing performance to promote timely and efficient deliveries and operations.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Developed and maintained knowledgeable and productive team of employees.

Claim Specialist

Social Security Adminstration
09.2014 - 04.2023
  • Reviewed and maintained accurate claim files, ensuring all necessary documentation was in place for future reference.
  • Maintained compliance with industry regulations by staying up-to-date on changes in policies and procedures, ensuring proper handling of sensitive information.
  • Conducted thorough investigations into insurance claims to determine coverage eligibility and appropriate compensation amounts.
  • Enhanced customer satisfaction with prompt and accurate claim resolutions, resulting in positive feedback and increased client retention.
  • Participated in ongoing professional development courses to stay updated on best practices within industry.
  • Managed high-volume caseloads effectively, prioritizing urgent cases while maintaining attention to detail for all claims.
  • Reduced claim processing time by implementing efficient workflow procedures and organization systems.
  • Identified fraudulent activity through meticulous analysis of claim data, protecting company resources from potential losses.
  • Followed up with customers on unresolved issues.
  • Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
  • Generated, posted and attached information to claim files.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Posted payments to accounts and maintained records.
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.

Medical Logistics Specialist

US Army
04.2011 - 06.2013
  • Conducted regular audits of medical stock levels, identifying discrepancies and resolving issues promptly.
  • Implemented preventative maintenance schedules for critical equipment, ensuring optimal performance and reducing instances of costly repairs or downtime.
  • Implemented quality control measures for incoming shipments, minimizing instances of damaged or expired products in inventory.
  • Enhanced patient care by ensuring timely delivery of essential medical equipment to healthcare providers.
  • Optimized storage space utilization through strategic reorganization of medical materials and equipment.
  • Streamlined a procurement process for medical supplies, resulting in reduced costs and increased efficiency.
  • Spearheaded staff training initiatives on proper handling, storage, and disposal techniques for hazardous materials and bio-waste products.
  • Assisted in emergency preparedness planning, ensuring adequate stockpiles of critical medical supplies were available at all times.
  • Maintained regulatory compliance by staying updated on relevant laws, policies, and best practices within field of healthcare logistics.
  • Collaborated with interdisciplinary teams during facility expansions or renovations to plan effective relocation strategies for sensitive equipment without compromising patient care continuity or safety standards.
  • Coordinated with vendors to negotiate favorable pricing and terms on bulk orders of medical supplies, ensuring cost-effectiveness in operations.
  • Improved medical inventory accuracy by implementing efficient tracking system.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Devised and implemented efficient processes for production tracking and inventory control.

Education

Master of Science - Cybersecurity

Regent University, Virginia Beach, VA
05.2022

Master of Arts - Public Administration

Keller Graduation School of Manager, Orlando, FL
12.2010

Bachelor of Science - Technical Management

DeVry University, Orlando, FL
06.2008

Skills

  • Loading & shipping schedules
  • Logistics functions
  • Transportation Regulations
  • Safety standards
  • Policy Development
  • Internal loss prevention
  • Customer Service
  • Loading and unloading
  • Critical Thinking
  • Team Collaboration
  • Shipping and receiving
  • Decision-Making
  • Daily Operations Management
  • Logistics Analysis
  • Documentation
  • Incident Reporting
  • Logistics Planning
  • Staff Supervision
  • Order Fulfillment
  • Transportation Management

Certification

Supply Chain Logistics

Google IT Support

Healthcare IT Support

Timeline

Transportation Area Manager - Amazon.Inc
04.2023 - 05.2024
Claim Specialist - Social Security Adminstration
09.2014 - 04.2023
Medical Logistics Specialist - US Army
04.2011 - 06.2013
Regent University - Master of Science, Cybersecurity
Keller Graduation School of Manager - Master of Arts, Public Administration
DeVry University - Bachelor of Science, Technical Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Achieved result by completing adjudication claims with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementTeam Building / Company RetreatsPersonal development programsWork from home option

Software

Microsoft

Python

Outlook

Rudelene Josil