Rudnell Jones
Windsor,USA
Summary
Eager to become part of a team that is driven and goal oriented.
A quick learner with great customer service and sales background, who can effectively multi task, be organized and passionate about adding different skill sets in my life. I also possess of great work ethic, integrity and able to work individually and/or in a group setting.
Overview
21
21
years of professional experience
Work History
Independent Courier Driver
URBN
09.2025 - Current
- Delivered documents safely and efficiently to various residences and businesses as independent courier.
- Communicated effectively with team members and customers during deliveries.
Sales Representative
PROTOCALL COMMUNICATIONS
06.2024 - 08.2024
- Lead generation, client relationship building, consultative selling, CRM management
- Developed strong customer relationships through effective communication and active listening.
Marketing Representative
Trinity Solar
03.2024 - 05.2024
- Generate qualified leads among homeowners interested in solar
- Developed marketing materials to promote solar energy solutions.
- Set appointments and schedule free informational sessions with solar professionals
Real Estate Agent
Antillean Properties N. V.
10.2022 - 06.2023
- Search for local property listings
- Schedule property viewings
- Develop marketing strategies to promote listings
- Selling and/or renting listings
- Generate new leads
- Inspect, stage and price homes
Real Estate Agent
Coldwell Banker Realty
03.2019 - 01.2021
- Search for local property listings
- Schedule property viewings
- Develop marketing strategies to promote listings
- Selling and/or renting listings
- Generate new leads
- Inspect, stage and price homes
Customer Service/Sales
Southern Cross Shipping
10.2015 - 04.2017
- Process incoming and outgoing shipments locally and overseas.
- Communicate shipment status to clients via phone call and email.
- Handling Daily Cash.
- Sell the company's service via phone call and in person.
Sales/ Merchandiser
International Liquors & Tobacco Trading
02.2015 - 07.2015
- Developed and maintained relationships with wine retailers to ensure optimal product placement and visibility
- Executed merchandising strategies to maximize sales and increase brand awareness in assigned stores
- Managed inventory levels, ensuring adequate stock of wine products on shelves at all times
- Conducted regular store visits to assess product availability, pricing, and promotional displays
- Designed and implemented visually appealing displays to showcase merchandise in accordance with brand guidelines
- Managed inventory levels and ensured proper stock rotation to maintain a fresh and enticing shopping environment
Field Sales and Marketing Representative
DHL
06.2014 - 12.2014
- Maintain and develop relationship with customers
- Promote and sell DHL services locally on both sides of the island (French and Dutch side)
- I mainly searched for clientele on the French side of the island which was challenging due to the language barrier
- Developed marketing strategies to enhance brand visibility and customer engagement.
Customer Service Representative
Tropical Shipping
10.2009 - 06.2013
- Communication shipment status to customers via email and phone calls
- Handling customers complaints
- Provide complete input and complete freight bill to customer.
- Handling the Daily cash
- Dispatch outbound and inbound cargo locally
Life Insurance Agent
American Life Insurance Company
01.2008 - 01.2009
- Cold Calling and/or D2D
- Schedule appointments
- Develop marketing strategies for selling
- Selling Insurance Premiums
- Generate new leads
Customer Service
Safe Cargo Services
02.2005 - 01.2008
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Education
High school diploma -
Milton Peters College
Sint Maarten, SxmCertificate - Salesforce Sales Operations
Coursera
08-2025
Skills
- Data entry and documentation
- Relationship building
- Multitasking Abilities
- Customer service
- Fluent in English and Spanish
- Flexible and adaptable
- CRM
- Salesforce
- Critical thinking
- Calm under pressure
- MS office
- Cold calling
- Sales presentations
- Goal-oriented mindset
- Valid Driver's license
- Time management
Education and Training
true,other
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Independent Courier Driver
URBN
09.2025 - Current
Sales Representative
PROTOCALL COMMUNICATIONS
06.2024 - 08.2024
Marketing Representative
Trinity Solar
03.2024 - 05.2024
Real Estate Agent
Antillean Properties N. V.
10.2022 - 06.2023
Real Estate Agent
Coldwell Banker Realty
03.2019 - 01.2021
Customer Service/Sales
Southern Cross Shipping
10.2015 - 04.2017
Sales/ Merchandiser
International Liquors & Tobacco Trading
02.2015 - 07.2015
Field Sales and Marketing Representative
DHL
06.2014 - 12.2014
Customer Service Representative
Tropical Shipping
10.2009 - 06.2013
Life Insurance Agent
American Life Insurance Company
01.2008 - 01.2009
Customer Service
Safe Cargo Services
02.2005 - 01.2008
High school diploma -
Milton Peters College
Certificate - Salesforce Sales Operations
Coursera