Rudo Jacqueline muteswa
Pickering,Ontario
Summary
Compassionate and results-driven Concurrent Disorders Specialist with over 20 years of experience in mental health nursing and social service settings. Experience in coordinating care plans, advocating for clients, and navigating complex systems to improve outcomes. Skilled in developing comprehensive treatment plans, improving client retention, and treatment adherence. Adept at managing complex situations and crafting innovative solutions to meet community needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Concurrent Disorder Specialist: Case Manager
Canadian Mental Health Association
04.2009 - Current
- Managed a varied caseload of clients dealing with concurrent disorders, creating customized intervention strategies addressing both mental health and substance use aspects.
- Skilled in using validated screening tools and performing clinical interviews to evaluate co-occurring disorders.
- Developed and managed treatment plans that address both mental health issues and substance abuse concerns.
- Collaborated with psychiatrists to assess medication regimens and modify treatment plans according to patient progress.
- Consistently met or exceeded performance targets in client retention and treatment adherence.
Team Leader - Withdrawal Management Service
Peel Addiction Assessment & Referral Centre- PAARC
02.2008 - 03.2009
- Oversaw a team of healthcare professionals providing support and care to individuals undergoing withdrawal.
- Set performance expectations for the team, monitored progress towards goals, and offered constructive feedback.
- Empowered team members by delegating responsibilities according to their strengths and areas of expertise.
- Provided direct supervision and training to team members, managed conflicts, and fostered a positive and collaborative working environment.
Mental Health Addiction Registered Nurse
Harpland Hospital (UK)
01.2003 - 01.2008
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted thorough documentation of patient psychiatric evaluations, interventions such as medication. administration, and outcomes in line with regulatory standards.
- Operated the methadone and alcohol detox clinic.
- Fostered a safe and welcoming healing environment by promptly addressing patient concerns professionally.
Education
Bachelor of Science - in Mental Health
Anglia Ruskin University
England, UK09-2016
Bachelors in Mental Health Nursing
Keele University
England, UK09-2003
Skills
- Mental Health Counseling
- Crisis intervention management
- Client case management
- Team management skills
- Medication Monitoring
- Substance Use Treatment
- Community relations development
- Proficient in EHR and case management tools
Certification
- Trauma-Informed Care Training, Applied Suicide Intervention Skills Training (ASIST), Motivational Interviewing Training, Crisis Prevention Intervention Training, CPR and First Aid Training (yearly Updates)- 2025.
- CAMH Problem Gambling Institute of Ontario - 2017.
- CAMH: Concurrent Disorders Program 2013 & CAMH Smoking Cessation Program -2009.
- Mentorship certificate (England UK) for new staff under supervision - 2006.
- Certificate in sexual health (RCN -England, UK) - 2005.
- Diploma in Mental Health Nursing (England, UK) - 2003.
Timeline
Concurrent Disorder Specialist: Case Manager
Canadian Mental Health Association
04.2009 - Current
Team Leader - Withdrawal Management Service
Peel Addiction Assessment & Referral Centre- PAARC
02.2008 - 03.2009
Mental Health Addiction Registered Nurse
Harpland Hospital (UK)
01.2003 - 01.2008
Bachelor of Science - in Mental Health
Anglia Ruskin University
Bachelors in Mental Health Nursing
Keele University
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