Dedicated airfield operations expert with aviation industry experience. Proficient in airfield maintenance, aircraft fueling and aircraft ground handling operations. Talented at implementing new airfield operations protocols and enforcing compliance with aviation regulations.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Airport Operations Coordinator
Princess Juliana International Airport
05.2012 - Current
Assisted in emergency response planning, conducting drills, and ensuring readiness of all personnel to handle critical situations.
Supported baggage handling processes, ensuring timely delivery of luggage while minimizing lost or mishandled items.
Ensured regulatory compliance by maintaining accurate records of airport operations activities.
Facilitated seamless coordination between airlines, ground handlers, and other stakeholders in order to optimize overall airport efficiency.
Identified and anticipated operational and safety concerns by maintaining continuous surveillance and radio contact with control tower.
Initiated communications with airlines and airport personnel to resolve problems pertaining to airside operations.
Maintained a clean and functional facility by overseeing maintenance tasks, addressing equipment malfunctions, and coordinating repairs as needed.
Streamlined passenger flow by coordinating with various airline representatives and service providers.
Contributed to team effort by completing projects and performing other related duties to enhance safety, security and productivity.
Enhanced airport safety by implementing effective security protocols and monitoring daily operations.
Monitored airfield conditions during inclement weather events, making informed decisions on closures or restrictions as necessary for the safety of passengers and staff.
Reduced operational delays by effectively managing gate assignments for aircraft arrivals and departures.
Collaborated with local law enforcement agencies to maintain a secure environment for travelers within the terminal building and surrounding areas.
Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
Coordinated with other agencies to maintain safe and secure airfield environment.
Implemented and enforced safety policies and procedures, confirming compliance with regulations.
Prepared daily flight plans and coordinated with other agencies for seamless operations.
Scrutinized and managed flow of incoming and outgoing aircraft, providing guidance and support as needed.
Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
Established and maintained communication with air traffic control and other airfield personnel as required.
Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
Oversaw fueling, cargo management, and departure of aircraft at busy commercial and general aviation facility with 200 to 300 daily departures and arrivals.
Researched and implemented new airfield operations technologies to boost workflows and maximize safety.
Airport Marketing Agent
Princess Juliana International Airport
11.2011 - 05.2012
Coordinated influencer partnerships to increase brand awareness among target audience segments.
Evaluated campaign performance metrics to assess effectiveness of marketing initiatives and inform future decision-making processes.
Analyzed market trends to identify opportunities for growth and expansion in new markets.
Developed creative briefs for internal teams and external agencies, ensuring consistent messaging across all marketing materials.
Airport Security Officer
Princess Juliana International Airport
06.2007 - 11.2011
Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
Improved overall airport safety by participating in regular training exercises to stay current on emerging threats and security best practices.
Enhanced airport security by conducting thorough screenings and inspections of passengers, luggage, and cargo.
Education
College Certificate - Music/Arts
College Carnot
Guadeloupe French West Indies
07.1988
Skills
Decision-Making Under Pressure
Ground Support Coordination
Organizational and Planning Skills
Team Leadership and Motivation
Attention to detail and accuracy
Airfield Safety Procedures
Aircraft Movement Control
Passenger Services Coordination
Ramp Operations Supervision
Incident Investigation and Reporting
Efficient multitasking
Aircraft operations procedures
Safety Management
Flight log updates
Safety oversight
Software expertise
Airport Certified Employee - Area of Expertise
Certification
*ACI Certification ( Human Factors safety )
*ACI Airport Diplomat : Airside Operations,Terminal And Landside Operations, Airport Business Operations.
* ACI Certificate Airport Business Operations
*ACI Certificate Wildlife Hazard Management
* ACI Certificate Terminal And Landside Operations
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Dutch
Limited Working
Timeline
Airport Operations Coordinator
Princess Juliana International Airport
05.2012 - Current
Airport Marketing Agent
Princess Juliana International Airport
11.2011 - 05.2012
Airport Security Officer
Princess Juliana International Airport
06.2007 - 11.2011
College Certificate - Music/Arts
College Carnot
ACI World certification [ airport Operation]
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