Rudolph Coles
Winston-Salem,North Carolina
Summary
Motivated and customer-focused professional seeking an Accounts Manager position. Brings strong communication skills, a passion for building relationships, and a proven ability to understand customer needs and deliver effective solutions. Eager to contribute to sales growth, support client accounts, and provide exceptional service in a dynamic retail environment. Known for being dependable, detail-oriented, and committed to creating positive customer experiences.
Overview
23
23
years of professional experience
Work History
Maintenance Supervisor
CLS
Greensboro, NC
06.2022 - Current
- Oversee daily maintenance operations, ensuring timely completion of tasks and adherence to safety standards.
- Developed preventive maintenance schedules, reducing equipment downtime and improving operational efficiency.
- Trained and mentored junior maintenance staff on best practices and safety protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced response times for maintenance requests.
- Managed inventory of maintenance supplies, optimizing stock levels and reducing costs through strategic sourcing.
Sales Representative
Executive Property Solutions
Winston-Salem, NC
01.2019 - 06.2022
- Developed and maintained strong client relationships, contributing to increased customer satisfaction and retention.
- Conducted market research to identify new sales opportunities and inform strategic decision-making.
- Collaborated with team members to streamline sales processes, enhancing overall operational efficiency.
- Delivered tailored presentations to prospective clients, effectively showcasing service offerings and value propositions.
- Expanded customer base through cold calling, networking, and relationship building.
- Led negotiations with key clients, securing contracts that aligned with company goals and profitability targets.
Regional Maintenance Manager
Monarch Investments
Detroit, MI
05.2014 - 01.2019
- Developed and implemented training programs for newly hired maintenance staff to promote skill development and workplace safety.
- Performed detailed due diligence walks, evaluating site conditions and documenting findings for informed decision-making.
- Conducted city and lender inspections to support compliance with local regulations. Assisted in preparing detailed reports for inspection findings. Collaborated with team members to ensure timely completion of inspection tasks.
- Led renovation projects from conception to completion, ensuring alignment with client expectations. Coordinated with subcontractors and suppliers to optimize project timelines. Fostered a collaborative team environment to enhance project outcomes.
Lead Maintenance Technician
MMC
Ypsilanti, MI
04.2010 - 04.2014
- Assisted in electrical installations and repairs. Supported plumbing tasks to ensure functionality. Aided in carpentry projects for structural integrity. Contributed to masonry work for durability. Helped with painting to enhance aesthetics.
- Executed repairs and treatments for various structures, including showers, sinks, appliances, doors, cabinets, walls, and building exteriors.
- Prepared units for new move-ins by coordinating cleaning and maintenance schedules.
- Demonstrated proficiency in HVAC systems maintenance and repair.
- Responsible for 24 hour emergency maintenance
- Schedule and complete maintenance work orders
- Complete grounds work such as: grounds pick up, sweeping and light landscaping
Maintenance Technician and Groundskeeper
Mckinley
Ann Arbor, MI
01.2008 - 04.2010
- Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office and parking lots
- Assisted in the preparation of market ready units, including remove trash from vacant apartments (trash outs) prior to make-ready
- Performed assigned maintenance tasks in a timely manner
- Troubleshoot/repair of mechanical, carpentry and electrical problems.
Owner
Coles Lawn Service
Detroit, MI
09.2003 - 01.2008
- Cultivated lawns, using power aerator as well as thatcher chemicals according to specifications
- Distributed granulated fertilizers, pesticides, and also fungicides on lawn, using spreader
- Recorded services rendered, materials used, and also charges assessed on specified form
Education
Business
Fairmont State University
West Virginia01.2002
High School Diploma - College Prep
Mumford High School
Detroit, MI01.1997
Skills
- EPA Universal Certified
- Boiler Heat Knowledge
- CPO Certified
- Relationship building
- Plumbing Level 1 Certified
- Magic Pak Installation and Servicing Certificate
- Welding Certificate
- Certified Resurfacer/Reglazer
- Preventive Maintenance
- Facilities maintenance
- Vendor relationship management
Timeline
Maintenance Supervisor
CLS
06.2022 - Current
Sales Representative
Executive Property Solutions
01.2019 - 06.2022
Regional Maintenance Manager
Monarch Investments
05.2014 - 01.2019
Lead Maintenance Technician
MMC
04.2010 - 04.2014
Maintenance Technician and Groundskeeper
Mckinley
01.2008 - 04.2010
Owner
Coles Lawn Service
09.2003 - 01.2008
High School Diploma - College Prep
Mumford High School
Business
Fairmont State University