Driven Data Entry Lead with a proven track record at Royal Caribbean Cruise, enhancing data accuracy and streamlining processes for improved efficiency. Expert in database management and spreadsheet management, I exceed project expectations with a keen eye for detail and a customer service-oriented approach. Achieved a consistent increase in customer satisfaction through innovative problem-solving and effective file management.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
Holistic Consulants
12.2023 - 04.2024
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Entered data into various computer systems accurately using Microsoft Office Suite.
Verified accuracy of data entered into system to produce error-free reports.
Sorted documents and maintained organized filing process.
Created and maintained data entry logs to track data entry activities.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Resolved discrepancies in data entry activities for accurate, complete jobs.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Collated and organized data entry documents into filing systems for easy access.
Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
Data Entry Lead
Royal Caribbean Cruise
09.2021 - 09.2023
Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
Provided expert guidance on best practices for database management, contributing significant value-add to interdepartmental collaborations requiring specialized knowledge on specific systems or platforms.
Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
Maximized customer satisfaction levels by proactively addressing concerns related to data accuracy, timelines, or other service-related issues as they arose throughout project lifecycles.
Implemented time-saving strategies to expedite the completion of large-scale projects without compromising on accuracy or quality.
Ensured continuous improvement within the team through ongoing performance evaluations, feedback sessions, and professional development opportunities.
Reduced manual data entry errors by introducing automation tools and software solutions.
Corrected data entry errors to prevent duplication or data degradation.
Evaluated source documents to locate needed information.
Compiled and verified accuracy and sorting information to prepare source data for computer entry.
Data Entry Intern
Liquid Intelligent Technologies
01.2019 - 05.2021
Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
Prioritized daily workload effectively, managing multiple projects concurrently while maintaining a strong commitment to deadlines and quality standards.
Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
Increased efficiency by automating repetitive tasks using Excel macros and formulas.
Served as a reliable point of contact for colleagues seeking assistance with database-related issues or queries on specific projects or tasks.
Facilitated seamless collaboration between departments by maintaining organized records and providing requested information promptly.
Education
Bachelor of Science - Management Information Systems
Midlands State University
Harare Zimbabwe
12.2025
Bachelor of Science - Information Technology
Mutare Polytechnic
Zimbabwe
12.2016
Skills
Data Entry
Data accuracy
Accuracy and Attention to Detail
File Management
Customer Service-Oriented
Independent worker
Word Processing
Fast Typing Speed
Strong Problem Solver
Data Processing
Professional and mature
Database Management
Spreadsheet Management
reading , swimming
I like to read books to enhance my grammar and to enhance my communication skills. As for swimming its a hobby to improve my physic and to keep me fit.
Languages
English
Full Professional
Timeline
Data Entry Clerk
Holistic Consulants
12.2023 - 04.2024
Data Entry Lead
Royal Caribbean Cruise
09.2021 - 09.2023
Data Entry Intern
Liquid Intelligent Technologies
01.2019 - 05.2021
Bachelor of Science - Management Information Systems
Midlands State University
Bachelor of Science - Information Technology
Mutare Polytechnic
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