Rudy Abac Ordonez
Freeport,FL
Summary
Experienced IT/Cybersecurity professional delivering top-notch technical support, policy implementation, and compliance. Proficient in desktop operating systems, hardware components, and diverse IT environments. Skilled in comprehensive technical support, effective management, and a focus on information security, incident response, and vulnerability assessment.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Information Systems Security Officer (ISSO)
CAE USA
09.2023 - Current
- Performed risk analyses to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
- Encrypted data and erected firewalls to protect confidential information.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Interpret the Joint Special Access Program Implementation Guide (JSIG) in determining technical Information Assurance (IA) requirements, conduct cyber risk assessment activities including vulnerability analysis, analysis of mitigation solutions and ensure proper security implementation of the Risk Management Framework (RMF).
- Assist program personnel at offsite locations to ensure they meet USG certification requirements and are properly trained to execute the cybersecurity program effectively and maintain security compliance.
- Develop system documentation for information system authorization, security management, and continuous monitoring of both networked and standalone information systems.
- Ensure that selected security controls are implemented and operating as intended during all phases of the information system/A&A lifecycle.
- Coordinate and participate in continuous monitoring activities in accordance with DoD requirements by monitoring security infrastructure and security alarm devices for Indicators of Compromise (IOC) utilizing SIEM and cybersecurity toolsets such as ACAS, EPO, and Trellix.
Sr Network Communication Systems Specialist
Army National Guard
10.2015 - Current
- Team Chief and Squad Leader
- Supervises the deployment, installation, operation, and unit level maintenance of multi-functional/multi- user information processing systems; performs Information Assurance (IA) functions.
- Supervise Cybersecurity Operations; Oversee integrated network control centers and implement cybersecurity measures to protect network integrity.
- Install and Secure Network Hardware and Software; Deploy and maintain network infrastructure, including routers, switches, and wireless networking equipment, with a focus on cybersecurity.
- Operate and Defend Communications Equipment; Manage high-speed Internet Protocol (IP)-based voice, data, and video network communications, ensuring robust cybersecurity defenses.
- Perform Cybersecurity Maintenance; Conduct preventive and field-level maintenance on Communications & Electronic (C&E) systems and Communications Security (COMSEC) devices.
- Conduct Cybersecurity Assessments; Perform preventive maintenance checks and services on network assets to identify and mitigate potential cybersecurity threats.
- Provide Technical Support and Cybersecurity Training; Offer technical assistance, troubleshoot network issues, and train personnel on cybersecurity best practices.
- Ensure Network Security; Implement and enforce security measures to protect against cyber threats and facilitate secure information exchange.
- Determines requirements, assigns duties, and coordinates activities of personnel engaged in Information System (IS) analysis and maintenance; develops and administers on-site training programs.
- Compiles output reports in support of IS operations; analyzes telecommunications information management needs, requests logistical support and coordinates systems integration.
- Managed and executed the deployment, monitoring, maintenance, upgrade, and support of IT systems, including server operating systems, hardware/software and cloud services.
Security Controls Assessor Representative (SCAR)
Federal Information Systems, Inc.
11.2022 - 09.2023
- Performed daily duties as a Security Controls Assessor Representative (SCAR) per AFSOC, DOD, DAF, and USSOCOM policies.
- Information System Security Manager (ISSM) for USSOCOM/AFSOC mobile network as an additional duty.
- Developed and oversaw operational information systems security implementation policy and guidelines of network security, based upon the Risk Management Framework (RMF).
- Performed Cybersecurity Compliance and Validations to include Cybersecurity site visits, inspections, scanning, remediation, patch compliance, and reviews.
- Assessed organizational security posture of USSOCOMʼs Component Commands, TSOCs, and deployed forces and verified their compliance with DoD, DAF and USSOCOM guidance.
- Identified common security risks by analyzing findings, developing metrics, and trends.
- Validated the patching of systems, performed validation scanning using ACAS, develop Plans of Action & Milestone (POA&Ms), and reported as directed by applicable policies, procedures, and regulations.
- Maintained, tracked, and validated DISN, cloud and DIA connection approval packages, including those from USSOCOM, its Component Commands, TSOCs, and other subordinate organizations.
- Developed and maintained supporting documentation for new and existing networks, cloud environments, information systems and technologies as they are introduced into the SIE.
- Identified and documented that physical security elements identified to support DoD networks, systems, services, and devices, are following security controls for access control.
- Executed Information Assurance Vulnerability Management (IAVM) programs; track and report compliance with Information Assurance Vulnerability Alerts (IAVAs) and Information Assurance Vulnerability Bulletins (IAVBs). Coordinate with subordinate organizations for required reporting and compliance status. Track and report the status of POA&Ms through their completion.
Client System Administrator
ITA International
05.2021 - 11.2022
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Managed onboarding and offboarding of employees.
- Provisioned new software and hardware for use, following established security policies.
- Resolved USAF Standard Desktop Client (SDC) related issues. Provided day to day IT support to the 350th Spectrum Warfare Wing personnel.
- Used IAO express to provision, PCA, and add or remove users and computers accounts for the 350th SWW. Manage Remedy incidents and requests for all IT related issues within NIPR and SIPR.
- Implemented, oversaw, and maintained 350th SWW cybersecurity program by ensuring users have the required security clearances, need-to-know authorization, and cybersecurity training. Report all cybersecurity incidents or vulnerabilities to the Security Manager. Initiate protective and corrective measures in coordination with Base CFP for all cybersecurity incidents or vulnerabilities.
- Implemented, oversaw, and maintained 350th SWW cybersecurity program by ensuring users have the required security clearances, need-to-know authorization, and cybersecurity training. Report all cybersecurity incidents or vulnerabilities to the Security Manager. Initiate protective and corrective measures in coordination with Base CFP for all cybersecurity incidents or vulnerabilities.
IT Service Desk Manager
General Dynamics Information Technology Inc
05.2019 - 05.2021
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Analyzed service reports to identify areas of improvement.
- Supported AFCEC Civil Engineer Control System cybersecurity initiative contract for the United States Air Force.
- Oversaw team of service professionals focused on providing technical support, Information Awareness, RMF, eMass, and network deployment support.
- Directed Technical Support Team and Enterprise Information System Security Officers (ISSO) staff in support of networked and stand-alone Facility Related Controls Systems/Industrial Control Systems.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues related to Facility Related Control Systems/Industrial Controls Systems, including Windows servers, workstations, and network devices.
- Effectively manage, develop, and trained the service desk team. Ensured that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Conduct and share results from service and operation performance reviews.
PC Support Technician
Vectrus Inc.
12.2016 - 07.2018
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Help Desk Support Specialist
Horne LLP
12.2015 - 12.2016
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed new desktop systems and migrated data to new machines.
- Inspected components for full power potential before and after updates.
Help Desk Analyst
Apex Systems, Inc
10.2014 - 10.2015
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
Application Support Specialist
Datanetics LLC
04.2013 - 09.2014
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Involved in all testing procedures and wrote test cases and scenarios for development team.
- Prepared in-depth reports for each project managed and updated documentation as changes occurred.
- Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance.
Section Supervisor/Supervisory Administrative Specialist
U. S. Marine Corps
06.2009 - 04.2013
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Monitored production targets to meet company and customer demands.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
Education
Associate of Applied Science - Network And Systems Administrator
ITT Technical Institute
07-2026
No Degree - Network Communication Systems Specialist
B.T. Collins Army Reserve Center -HIGH TECH CENTER
Sacramento, CA07-2024
No Degree - Information Technology Specialist
233rd Regiment Regional Training Institute
Camp Robinson, Little Rock, AR08-2016
Skills
- Cybersecurity Threat Detection
- Compliance Risk Assessment
- Vulnerability Mitigation Strategies
- Continuity Planning Expertise
- NIST
- STIGs/SCAP SCAN/eMASS
- Current TS/SCI Clearance
- Risk Management Framework (RMF)
Certification
- CompTIA Security + CE Certification
- CompTIA A + CE Certification
- CompTIA Network + CE Certification
- CompTIA Server + Certification
- ITILv4 Foundations
Languages
Spanish
Native or Bilingual
Timeline
Information Systems Security Officer (ISSO)
CAE USA
09.2023 - Current
Security Controls Assessor Representative (SCAR)
Federal Information Systems, Inc.
11.2022 - 09.2023
Client System Administrator
ITA International
05.2021 - 11.2022
IT Service Desk Manager
General Dynamics Information Technology Inc
05.2019 - 05.2021
PC Support Technician
Vectrus Inc.
12.2016 - 07.2018
Help Desk Support Specialist
Horne LLP
12.2015 - 12.2016
Sr Network Communication Systems Specialist
Army National Guard
10.2015 - Current
Help Desk Analyst
Apex Systems, Inc
10.2014 - 10.2015
Application Support Specialist
Datanetics LLC
04.2013 - 09.2014
Section Supervisor/Supervisory Administrative Specialist
U. S. Marine Corps
06.2009 - 04.2013
Associate of Applied Science - Network And Systems Administrator
ITT Technical Institute
No Degree - Network Communication Systems Specialist
B.T. Collins Army Reserve Center -HIGH TECH CENTER
No Degree - Information Technology Specialist
233rd Regiment Regional Training Institute
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