Rudy Arroyo
Moreno Valley,CA
Summary
Warehouse Experience as well as customer support service and basic computer skills/Bilingual Interpretation .
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Walmart Distribution
Chino, CA
01.2021 - 01.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Tier 3 Technical Support Representative
ACS Xerox
Bakersfield, CA
01.2017 - 01.2020
- Developed and implemented training initiatives for new hires.
- Tracked KPIs and created continuous improvement plans.
- Analyzed and developed service goals for in-bound call center.
- Increased customer satisfaction ratings to [Number]%.
Spanish Medical Interpreter
Bakersfield Neuroscience Spine Clinic
Bakersfield, CA
01.2013 - 05.2015
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information
Education
Bachelor of Science - Criminal Justice/Human Services
University of Phoenix
Tempe, AZ01.2020
High School Diploma -
Visalia High
Visalia, CA01.2007
Skills
- Order Picking and Processing
- Labeling and Boxing
- Stockroom Maintenance
- Stocking and Replenishing
- General Housekeeping
- Technical Proficiency
- Troubleshooting Network Issues
- Customer Satisfaction
- Language Interpretation
- Terminology Compilation
- Resolving Problems and Incidents
- Team Support
Timeline
Warehouse Associate
Walmart Distribution
01.2021 - 01.2022
Tier 3 Technical Support Representative
ACS Xerox
01.2017 - 01.2020
Spanish Medical Interpreter
Bakersfield Neuroscience Spine Clinic
01.2013 - 05.2015
Bachelor of Science - Criminal Justice/Human Services
University of Phoenix
High School Diploma -
Visalia High
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