Rudy Ayala
San Francisco,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Front Desk Concierge
NFC Amenity
05.2022 - Current
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Leveraged software to confirm reservations and address guest needs.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Office Service Associate Lead
Xerox
San Francisco, CA
06.2019 - Current
- Performed data entry for various documents and records.
- Maintained office supplies inventory by checking stock to determine inventory level, anticipating needed supplies and placing orders when necessary.
- Answered incoming calls from customers, providing assistance and resolving customer inquiries.
- Provided administrative support to office staff including copying, scanning and faxing documents as needed.
Office Service Associate Lead
Williams Lea
10.2003 - 06.2019
- Answered incoming calls from customers, providing assistance and resolving customer inquiries.
- Performed data entry for various documents and records.
- Assisted in the preparation of presentations by transcribing, formatting, inputting, editing, retrieving and printing information.
- Processed incoming and outgoing mail daily using postage meter machine.
Education
High School Diploma -
Balboa High School
06-1997
Skills
- Customer Service
- Data Entry
- Reception management
- 45 WPM Typing speed
- Mail Processing and Packages
- Hospitality Services
- Microsoft Office
- Multi Line Phone Proficiency
Languages
Spanish
Full Professional
Timeline
Front Desk Concierge
NFC Amenity
05.2022 - Current
Office Service Associate Lead
Xerox
06.2019 - Current
Office Service Associate Lead
Williams Lea
10.2003 - 06.2019
High School Diploma -
Balboa High School
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