Rudy Barreto
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Compliance and Administration Specialist
Abode Services
San Jose, CA
11.2022 - Current
- Collect and enter service data into multiple database systems. Ensure quality and timeliness of all data collected and entered in various data systems (i.e., HMIS, and WMAT.
- Regularly review files to identify compliance issues and provide on going guidance.
- Cross referencing team excel logs for invoices and creating PO for processing.
- Complete monthly rent report.
- Completing other duties assigned within the scope of my position.
Assistant Manager
Greystar Property Management
San Jose, CA
12.2019 - 11.2023
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Prepared monthly financial reports for review by the property manager.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Conducted apartment tours for potential tenants and answered questions about property.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Collected monthly assessments, rental fees, deposits and payments.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Leasing Agent
Alliance Property Management
San Jose, CA
02.2017 - 12.2019
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Processed applications by conducting background checks and verifying references.
- Inspected vacant units and ensured they were ready for showings.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Performed administrative duties such as filing paperwork and updating databases.
- Escalated critical issues to property manager to deliver immediate resolution.
- Collected security deposits from new tenants.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Increased occupancy through dynamic marketing initiatives.
- Analyzed market trends to determine competitive rents for each unit type.
- Developed marketing strategies to attract new tenants.
Education
High School Diploma -
Roosevelt High School
Fresno, CA05-2008
Some College (No Degree) - General Studies
Fresno City College
Fresno, CASkills
- Office Management
- Scheduling Appointments
- Database Administration
- Expense Reporting
- Records Management
- Budget Monitoring
- Office Administration
- Customer Service
- Staff Management
- Supplies Ordering
- Financial Oversight
- New Hire Onboarding
- Employee Supervision
- Data Confidentiality
- Contract Processing
- Recordkeeping and File Management
- Tenant Relations
- Rent Collection
- Compliance Monitoring
- Multi-Family Property Management
Languages
Spanish
Native/ Bilingual
Timeline
Compliance and Administration Specialist
Abode Services
11.2022 - Current
Assistant Manager
Greystar Property Management
12.2019 - 11.2023
Leasing Agent
Alliance Property Management
02.2017 - 12.2019
High School Diploma -
Roosevelt High School
Some College (No Degree) - General Studies
Fresno City College
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