Rudy Castillo

• Enhanced workplace safety by adhering to company policies, local regulations, and traffic laws at all times.
• Built strong relationships with clients through consistent punctuality, reliability, and clear communication regarding their specific needs throughout the auction process.
• Maintained excellent vehicle condition through regular inspections, cleaning, and preventive maintenance.
• Improved customer satisfaction by providing friendly and professional service during pick-ups and deliveries.
• Exhibited strong problem-solving skills when encountering unexpected challenges during pickups or deliveries.
• Delivered exceptional customer service while transporting clients'' valuable possessions securely and professionally.
• Demonstrated professionalism at all times while representing the company brand during client interactions both in-person and over the phone.
• Supported successful auctions by communicating effectively with managers, coworkers, and customers.
• Collaborated with team members to ensure smooth flow of work throughout the auction process.
• Contributed to a positive workplace environment by maintaining open communication channels with coworkers and supervisors.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Minimized liability by consistently following road rules when driving.
• Delivered goods and products to customer on time and in excellent condition.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Managed multiple priorities simultaneously while operating under tight deadlines in high-stress situations.
• Drove safely in various weather and road conditions to avoid accidents.
• Utilized GPS, roadmaps, and real-time traffic updates to ensure efficient and accurate delivery of auction items.
• Maximized auction revenue by carefully handling valuable items to prevent damage during transport.
• Ensured timely delivery of auction items by efficiently navigating routes and prioritizing tasks.
• Increased operational efficiency by accurately documenting mileage, fuel usage, and expenses on a daily basis.
• Reduced transportation costs by planning efficient routes and reducing idle time between stops.
• Optimized loading procedures for safe transportation of various types of merchandise without compromising quality or timeliness of delivery.
• Assisted in auction set-up by organizing inventory, labeling items, and arranging displays for optimal presentation.
• Streamlined operations by promptly reporting any discrepancies or issues with inventory to management.
• Assisted in training new employees on company policies, procedures, safety measures as well as route planning and navigation.
• Updated logs and tracking documents accurately and according to schedule requirements.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Generated consistent referrals and repeat business by providing friendly and fast service.

I work at an auction parking vehicles and getting them ready forsale at Mannheim auction

• Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
• Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
• Used Software to document patient information, progress notes, and treatment plans.
• Worked closely with adults and children in community settings, at residential facilities and within homes.
• Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.