Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rudy Flores Cortez

Seguin,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

H-E-B
07.2021 - 04.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Retail Sales Associate

Schlitterbahn Waterpark New Braunfels
05.2019 - 09.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

Certificate - Emergency Medical Technician

Texas Fire Academy
San Marcos, TX
11.2023

High School Diploma -

Seguin High School
Seguin, TX
06.2021

Skills

  • Customer Service
  • Money handling abilities
  • Client Relations
  • Product Knowledge
  • Product Sales
  • [Spanish] translation

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

H-E-B
07.2021 - 04.2024

Retail Sales Associate

Schlitterbahn Waterpark New Braunfels
05.2019 - 09.2019

Certificate - Emergency Medical Technician

Texas Fire Academy

High School Diploma -

Seguin High School

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Rudy Flores Cortez