Rudy Hernandez
Lakewood,CO
Summary
An enthusiastic, bilingual, and hard-working manager with 4.5 years of conventional, multifamily, property management experience, inclusive of 6 years office management experience. Seeking an opportunity to accomplish day-to-day property operations and to enhance the value of the property. In previous roles, successfully achieved an increase of overall monthly NOI by more than 7%, increased physical occupancy by 30%, and achieved 99% accuracy on monthly audits. Eager to obtain a position where professionalism, leadership, and public relation skills will be utilized. Ambitious to accomplish the goals, objectives, and the vision of the property management company. Authorized to work in the US for any employer
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Waterton Residential -Ashford Belmar
Lakewood, CO
02.2020 - Current
- Increased to and maintained occupancy rate to 98% or higher
- Maintained delinquency at less than 2% with Four months at 0%
- Processing and executing legal documents with contracts and evictions when needed
- Maintained expenses below budget and increased income through raising rents, raising occupancy over budgeted rate and increasing fees
- Managed renewal process from determining rental rate increases to generating letters
- Achieved 80% or more in signed renewals within months time
- Facilitated capital improvement projects from original concept, bid process, execution and completion
- Oversight of 7 employees including hiring, training, scheduling and payroll, staff meetings, and performance evaluations
- Processing all reports to Regional Manager and Corporate Staff on company timeline
- Created budgets and spreadsheets to maximize performance of community office
- Trained new managers while incorporating company standards
- Accomplish organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
- Vendor invoice processing, A/R invoices, E-invoices, modify or input appropriate code to each item to categorize expenses under expected budget
- Design, implement and maintain resident retention program
- Reviewed and approved or declined applications, credit reports, and background checks
- Perform physical inspections of property and verify condition of vacant apartments
- Perform evictions, utility cut-offs, and landlord liens as required on delinquent rentals
- Create warm, welcoming, and comfortable environment for employees as well as new prospects and resident
Assistant Property Manager
Monarch Investment & Management Fairways at Lowry
Aurora, CO
05.2017 - 01.2020
- Began career as a leasing consultant, conquered Assistant property manager position within a year of being in leasing position.
- Customer escalations handled with effective problem-solving techniques and fact-finding solutions.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Processed security deposit refunds.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept accurate records of all resident and tenant correspondence.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Attended staff meetings and took extensive notes to share with property manager.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Jefferson High School
Lakewood, CO05-2011
Skills
- Ul>
- Customer service-focused
- P>Financial budgeting and reporting
- P>Tenant and eviction laws
- P>Knowledge of building codes
- P>Knowledge of Colorado real estate laws
- P>Property management
- P>Residential Property Managers (NARPM) member
Additional Information
***References available upon request***
Timeline
Assistant Property Manager
Waterton Residential -Ashford Belmar
02.2020 - Current
Assistant Property Manager
Monarch Investment & Management Fairways at Lowry
05.2017 - 01.2020
High School Diploma -
Jefferson High School
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